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Visualizer

Optimizing the Design-Market-Sell Continuum – Tips for Home Builders – Part 1

Jim Sorgatz · 02/25/2024 · Leave a Comment

As the 2024 NAHB International Builders Show gears up to roll out the red carpet this week, it’s the perfect backdrop for a little fireside chat on elevating your home building game. With the industry’s brightest minds converging in one spot, buzzing with the latest trends and innovations, we at Outhouse are seizing the moment to sprinkle some of our own seasoned advice into the mix. Let’s dive into the art of perfecting the design-market-sell trifecta, shall we? 

With so much information, this post is being broken into two parts. In Part 1 we cover CAD, Rendering, and Print Marketing – the essentials every builder must have. These are what we would call the more physical items, the ones used for design review, neighborhood presentations, in your design centers, and for the construction of your homes. In Part 2 we will discuss website tools. Although renderings fall into both categories, our second post focuses on digital tools that are more interactive. 

Part 1: The Essentials – CAD, Rendering, and Print Marketing 

In the realm of home building, there are a few non-negotiables: CAD, rendering, and print marketing. These are the bread and butter, the tools that transform a blueprint dream into a sticks-and-bricks reality.

VP of Operations Darin Keezer with CAD tips
Darin Keezer, VP of Operations

CAD (COMPUTER AIDED DESIGN) 

Imagine having a magic wand that ensures your construction documents are flawless, a foundation as solid as the homes you build. That’s what good construction documents do for you. Here at Outhouse, under the guidance of our VP of Operations, Darin Keezer and his cadre of seasoned pros with over 30 years of experience working exclusively with production home builders, we offer CAD services that are a cut above. Here’s why: 

  • Uniformity for the Field Crew: Our approach ensures that regardless of the designer, the plans maintain a consistent look and feel, making life easier (and error-free) for those on the ground. 
  • You’re the Boss: The files? They’re yours. Whenever you want them, wherever you need them sent, consider it done. 
  • No Nickel-and-Diming: We’re all about transparency. No per-lot-use or other hidden fees, just straightforward billing for the time spent on your plans. 
  • Compatibility is Key: Our 2D plans play well with others, making them a breeze to integrate with additional Outhouse services or other consultants. 

While the CAD magic happens, why not simultaneously kickstart your marketing with some stunning renderings, virtual tours, visualizers, interactive floor plans, interactive site plans, and print collateral? It’s all about multitasking. 

Outhouse partner Stuart Platt

RENDERINGS – A WEBSITE STAPLE

A well-crafted rendering can speak volumes, turning the intangible into something almost touchable. In today’s market, where digital home tours are gaining ground, the allure of a beautifully rendered image remains undiminished. While virtual tours and visualizers are becoming more mainstream, renderings are still the essential source of product visualization. Colored renderings should be a staple for every home builder website. Black/white stick drawings are a huge turnoff. For as little as $195, Outhouse can create a very nice 2D rendering. For a bit more, most builders opt for 3D photorealistic renderings, as they provide a far superior picture of a home. With realistic landscaping and the ability to include special lighting like dusk shots, the renderings are often more appealing than a photo of a newly constructed home, which is frequently on a dirt lot with a couple of “twigs” for trees. Today’s home buyers expect the essential marketing tools, and renderings fall into this category.  Here’s how we make your projects pop: 

  • From Meh to Marvelous: Ditch the bland for the grand with colored renderings that capture the imagination of your buyers. 
  • The Devil’s in the Details: Outhouse partner, Stuart Platt, swears by the golden rule: the more accurate your CAD, the more stunning the rendering. It’s that simple. 
Outhouse Partner Bill Gelbaugh with print media tips
Outhouse partner Bill Gelbaugh

PRINT MARKETING – YOUR PROJECT IN THE SPOTLIGHT 

In an era where digital is king, print marketing retains its crown for creating tangible connections. With an onsite print department dedicated to print media for production home builders, here at Outhouse, LLC, we understand the importance of every stage of production home building printing and the vital steps to making your project a success. This includes on-time delivery to your sales centers. Bill Gelbaugh, our print guru, knows the ins and outs of making your projects shine on paper. Here’s his blueprint for success: 

  • Plan with Precision: Like laying a foundation, choosing the right quantity, size, and type of print material sets the stage for everything that follows. 
  • Choose Wisely: Not all printers are created equal. Opt for one that knows the ins and outs of the home building industry. 
  • Attention to Detail: A single typo can throw a wrench in the works. Proofread like your project depends on it (because it does). 
  • Clear as Day: When it comes to special requests or concerns, communication is key. The right printer will make your vision a reality. 

That is our humble advice to ensure your print media materials turn out just as you envisioned and on budget. Remember, at Outhouse, LLC, we have more than 25 years of experience in specialized homebuilder printing. 

MEET US AT IBS! 

And there you have it, folks. A sneak peek into the alchemy of blending design, marketing, and sales into a seamless continuum. But wait, there’s more! Swing by IBS this week for a cup of joe on us at Sales Central in the West Hall, Room 311. Outhouse and our friends at Blue Gypsy Inc. can’t wait to meet you. 

Stay tuned for Part 2, where we’ll dive into the digital deep end with website tools that make your projects not just seen, but experienced. Until then, happy building! 

How Photoreal Renderings & Virtual Tours Sell Homes

Jim Sorgatz · 04/23/2023 · Leave a Comment

Marketing insights from photos of an expedition to Antarctica

Black and white photo of two sets of jagged rocks forming a saddle.  Old fence posts in the foreground.   Reminiscent of a moonscape.
Deception Island – the caldera of an active volcano. Although taken in black and white, this photo accurately represents the starkness and other-worldly feel of the island.

With even the smallest home builders moving heavily into 3-D photoreal renderings, virtual tours, and animations, I thought it might be interesting to revisit this post from a year ago. This update includes additional information on rendering and virtual reality (VR) tools, plus new images of the latest photoreal renderings, and links to virtual tours. This also is one of my favorite posts, combining my career with my favorite pastime – travel.

A bucket-list trip to Antarctica is one of the most incredible and inspirational journeys. Seeing thousands of penguins and other animals, yet not a single plant anywhere is mind-boggling. The football field-sized+ icebergs, especially the tabular varieties, are astounding. And the monochromatic landscape is other-worldly. I came away with a desire to take better care of our planet, a greater appreciation of finding peace in solitude (this place is desolate!), and the realization I can enjoy summer when the high is just above freezing.

Colorful kayaks and kayakers in water with floating bits of ice, and dark clouds overhead.
Kayaking in Neko Harbor.
Penguins surrounding bright orange duffel bags on a large rock, set on a rocky beach with snow in the background.
The inquisitive penguins.

I also gained some key marketing insights. A recent post, Rules of Engagement, discusses the powerful lesson we learn from penguins, who are the stars of the Antarctic show. They captivate visitors as they gather stones to build nests, guard their chicks, run en masse along the beach to dive for food, and shuffle around checking out us humans. Likewise, digital marketing tools, including Interactive Floor Plans, Interactive Site Plans, and Visualizers, play a starring role on builder websites and are integral to the new home journey. Captivating and engaging homebuyers, digital tools create strong emotional connections and lead to an increase in closing sales.

A lesson also came on the importance of color and texture and how it relates to visual marketing tools like renderings, virtual tours, and animations. Against a backdrop of grey and white, the most captivating photos include glimpses of vivid color, most often provided by humans. Pops of red, orange, and yellow on ships, clothing, and kayaks look stunning in the barren landscape.

Bow of a ship with red trim cracking a giant ice sheet.
Cracking a massive ice sheet in Wilhelmina Bay. Note the power or red.
An expedition team, wearing bright orange and yellow jackets, on an inflatable Zodiac boat cruising through water with chunks of ice
Traveling by Zodiac in the Antarctic Sound.

Colors from nature include teal from glacial ice; clear blue skies; orange, pink, red, and purple emanating from the stunning midnight sunsets; bits of orange and yellow on penguin beaks, necks, and feet; and an occasional rainbow. That’s about it! What really makes Antarctica so dramatic are the textures. Smooth snow, jagged rocks, fluffy clouds. Constantly changing due to weather, they overwhelm the senses.

A black ship with red and white trim next to a giant, triangular, blue-tinted iceberg.
Our ship, anchored next to a massive, blue-tinged iceberg.
Blue icebergs floating in front of a rocky mountain with snow. Clouds overhead, and reflecting in the water.
Cool blue on an iceberg and purple-tinged skies add rare bits of natural color in Neko Harbor.
Bright orange sunset over the ocean against a backdrop of grey clouds.
The most color at any one time, a vibrant sunset, sometime around midnight.

And that brings us to the importance of photoreal renderings, virtual tours, and animations in new home sales. Colors and textures appeal to everyone. They move and motivate us, playing an essential role in marketing strategies. Photoreal imagry brings colors and textures to your pre-built homes. It gives potential buyers a realistic view of your homes, often generating sales before a model is ever built. 3-D Renderings are the first place to start. We still see builder websites with flat, black/white stick drawings. Yuck! These in no way engage the senses like a proper photoreal rendering.

Photoreal rendering for Winslow Homes – daylight.
Same elevation for Winslow Homes – a dramatic dusk shot.

Even more engaging are virtual tours and animations. What’s the difference? Virtual tours, like the ones for DeLuca Homes and KLMR Homes shown here, are user-controlled. Viewers click into a room and then turn the image for a 360° view. Animations, on the other hand, are video tours. Both bring your “model homes” to buyers around the world. Virtual Tours tend to be the most popular as they are more cost-effective, and most users enjoy the hands-on experience.

Invite your buyers to discover your homes with virtual tours. Click the DeLuca Homes kitchen to explore their Mayfair plan.
A stunning home with spectacular views. KLMR Homes Bellos at the Summit.

People love to explore and engage. These are the reasons many of us enjoy discovering the world. When it comes to purchasing a new home, your buyers also want to personalize. By implementing digital and visualization tools on your website, you invite homebuyers to do all three. Contact Outhouse today to learn more about our interactive floor plans, interactive site plans, virtual tours, animations, visualizers, and renderings, plus our interactive kiosks, which incorporate all.

Clouds and a rainbow between two jagged hills straddling a channel with water.
A rainbow – the perfect ending to a storm in the Lemaire Channel.

Rules of Engagement

Jim Sorgatz · 03/07/2022 · Leave a Comment

Penguins surrounding expedition gear sitting on rocks.

In the military, rules of engagement are a directive specifying the circumstances and limitations under which forces will engage in combat with the enemy.

In Antarctica, the rule of engagement is – bring on the penguins!

Hundreds of penguins walking along a beach.  Snow covered ice shelf and mountain in the background.

I recently had the good fortune of taking an expedition to the great white continent. Superlatives are not unwarranted. The icebergs are astounding. The clouds are incredible, unlike anywhere else I have ever been. They feel so close you can touch them. The landscape is otherworldly. And the penguins are utterly captivating and engaging. The Antarctic Treaty dictates that visitors maintain a distance of 15 metres from the penguins, but that doesn’t mean they won’t come to check you out! Penguins are as curious about us as we are about them.

Leopard seal lazily resting on black sand.

Not only are penguins the stars of the show for adventurers like me, they also draw crowds of other animals by sea to Antarctica. Technically, it all starts with the krill, but penguins are a favorite food of leopard seals, fur seals, sea lions, and sharks. And all are prey to killer whales. Watching the circle of life play out in real-time has its sad moments, but it is also one of the most fascinating spectacles on earth. With landings in both Antarctica and the Falkland Islands, I saw more penguins than I could count. Is it possible to get tired of them? For countless other explorers and me, the answer is an emphatic NO! They are SO engaging!

Rules of engagement apply to home builders as well. To sell homes, you need to engage home buyers. Traditionally, this has been accomplished with model home tours and glossy brochures. Although those still play an essential role in new home sales, today, home builder websites are the stars of the show. What used to be seen as a sales mechanism for younger buyers is now the primary marketing vehicle for home builders to reach all generations. This means engaging tools like interactive floor plans and site maps, visualizers, virtual tours, Matterport tours, and interactive sales kiosks are no longer options. In the home building industry, they are a necessity.

Penguin with baby chicks sitting in their pebble nest.

As potential home buyers become more web-savvy, they seek a more sophisticated online experience. This is where connected, interactive platforms, like the Virtual Interactive Platform (VIP) by Outhouse, come into play. Beginning with an interactive site map, potential buyers can click on lots to view interactive floor plans, renderings, animations, virtual tours, visualizers, and more. The beauty is entire platform is built upon a single site map.

Penguins relaxing on a white sand beach.  Tall grass in the foreground.

Do not underestimate the power of virtual tours and visualizers. As builders begin moving towards a “buy now” option online, these interactive tools contribute significantly to your website’s ability to engage homebuyers and sell new homes. User-controlled virtual tours allow families to tour your homes from anywhere in the world. Interior and exterior visualizers encourage potential buyers to customize homes, increasing their vested interest.

In addition to incorporating interactive tools on your website, boosting engagement with these tools should also be part of the conversation. There are several best practices to accomplish this. The 2-3 click rule, for example, is the maximum number of clicks to get to your interactive floor plans. Other guidelines relate to how your interactive floor plans and site maps open (iFrames vs. responsive opens). Some of these apply specifically to one tool or another. The team here at Outhouse, or one of our website development partners like Blue Tangerine, Bokka Group, Adlanta Creative, Kovach Marketing, 616 Marketing, Power Marketing, Group Two, or Meredith Communications, are happy to review these with you.

A group of 9 King Penguins.You can see their orange necks.

The goal is to draw homebuyers in and keep them engaged on your website. Like the penguins in Antarctica, interactive tools are the star of the show on home builder websites. Implemented correctly, they keep buyers coming back and, ultimately, increase your conversion rate.

Penguins floating on an iceberg.

Visualization Sells

Jim Sorgatz · 07/07/2021 · Leave a Comment

Lessons Learned from Zillow + a Trip to Croatia

Mural Of Women and Child on side of pink building
A mural at the market in Zagreb, the largest city and capital of Croatia.

With its ancient towns, incredibly detailed architecture, and pops of color, the country of Croatia a sight to behold.  If you haven’t been, this is one place that should be on your must-see travel list.  The country is a visual feast, and the great walled cities like Dubrovnik and Split are spectacular! As you sail along the Dalmatian Coast and between the islands dotting the Adriatic Sea, the first glimpse of each city or town reveals a mass of limestone buildings with terra cotta tile roofs.

Korcula Island, a historic fortified town.

Although a bit similar, each is wonderful and breathtaking in its own way.  Color and texture play a vital role in bringing out the unique personality of each island and the coastal area in general.  Fantastic murals, light installations, brightly painted pottery, and fun, colorful yachts and boats stand in sharp contrast to the deep blue sea and off-white buildings.  “A picture paints a thousand words” certainly applies to this amazing country, and that is why Croatia draws travelers from around the world.

Imagery and Engaging Tools are Vital to New Home Sales

The same holds true for your homes when it comes to painting a picture for potential buyers. Describing a “beautiful bedroom with tray ceiling and a pair of windows” is one thing. And then there is this rendering.

Which bedroom is most appealing to you? The one in the description, or the one in this beautiful rendering?!

A recent report by Zillow shows nearly half (49%) of new construction buyers under age 40 (Gen Z and millennials) say they feel very or extremely confident about making an offer on a home solely after seeing it virtually.  The same holds true for 36% of buyers between the ages of 41 and 55 (Gen X).“

2020 brought some unique challenges to the home building industry. With Americans staying home in droves, builders were forced to rethink online marketing strategies. As the abundance of time people spend online continues in 2021, we see a growing contingent of sophisticated buyers who are making most purchases online; and retailers are spending billions of dollars engaging them.  When it comes to their search for a new home, these same buyers seek out and expect a similar, interactive experience.  Outdated 2D renderings and static floor plans are not enough to capture their attention. They are looking for tools like Interactive Floor Plans (IFPs) and Interactive Site Maps (ISMs). These tools are incredibly engaging and build emotional connections, especially the IFPs with their furniture planners, pricing tools, and structural options selectors. Statistics show that home buyers spend 2-3 minutes on the typical builder website. This time increases by 13-20 minutes, on average, with an Outhouse IFP.

Click to engage the Outhouse Interactive Site Plan and Floor Plans.

Statistics show that home buyers spend 2-3 minutes on the typical builder website. This time increases by 13-20 minutes, on average, with an Outhouse IFP.“

Also playing a huge role in online sales are virtual tours and animations, which allow home buyers to walk or fly through homes not yet constructed. These can be so lifelike with running water, crackling fireplaces, and more, they may even look better than the Matterport tours of your model homes. A massive benefit to builders is the cost, which is substantially less than building and furnishing a model.

Click to see our animation in action – bubbling fountains included!

Virtual Tours and Visualizers Bring Maximum Engagement 

Kicking it up a notch are interior and exterior Visualizers, enticing home buyers to select color palettes, materials, and finishes for their new homes.  In addition to clear, vivid images, the Outhouse Visualizer offers builders the choice between predetermined color schemes and a la carte selections.

Yes, model home traffic will gradually continue to grow, but the move to greater interaction online is here to stay. The pandemic has accelerated the widespread acceptance of new technologies. Even people who typically are later adopters have learned to use and appreciate the convenience of interactive online tools (can anyone say Zoom!). Visualizers, Virtual Tours, Animations, Interactive Floor Plans, and Interactive Site Plans are crucial for builder websites. All of these tools are designed to capture buyers. They market and sell your homes from anywhere in the world, even when your sales centers are closed.

New Year – New Front Door!

Jim Sorgatz · 01/24/2021 · Leave a Comment

“There’s a new front door, and it’s online.” This quote from new home sales expert Kerry Mulcrone of Kerry and Co., on changes in the buying process, sums up how much the world has evolved in less than a year. The significant shift to online new home sales was the main topic of discussion at home builder marketer Meredith Oliver’s January Builder Town Hall. For a growing number of buyers, the journey to a new home doesn’t even include a sales center trip. And that is why having a well-designed website with engaging, interactive platforms is critical. As noted by Meredith, Interactive Floor Plans, quality renderings, and virtual tours are no longer luxuries; they are cost-of-entry items for home builder websites.

Door set on computer keyboard, opening, with Interactive Floor Plan in background
Open your front door to online new home sales.


With the housing market booming across the U.S., now is the time to review your online marketing strategy and website and make the changes needed to swing your front door wide open. A recent audit of the Outhouse website by digital marketing firm Blue Tangerine is leading us to invest in Search Engine Optimization (SEO). We are also revamping our home page to showcase our products better “above the fold.” Updates of demos and product samples are on the agenda as well. Styles change and technology changes, so it is critical for us to spotlight our newest and most innovative virtual tours, visualizers, interactive platforms, and print materials.

Many builders rebuild their website every two years! That’s how rapidly styles and technologies change.

A builder panel featuring Ashley DeYoung from DeYoung Properties, Michelle Smallwood from Holiday Builders, and Chris Hartley from K. Hovnanian Homes at our November Home Builder Digital Marketing Summit discussed the importance of fresh website content and staying relevant with the latest technology. One surprising fact that came up is many builders rebuild their website EVERY TWO YEARS! Wow! That is how rapidly styles and technologies change.

Colored Interactive Site Plan with pop up showing home renderings
Click on the Site Plan to see how engaging it is, integrating with Interactive Floor Plans, Renderings and Hotspots.

Where will you start with online marketing and website upgrades to open your front door to homebuyers? Perhaps hiring an experienced Online Sales Counselor if you don’t already have one is at the top of the list. Then consider something as simple as a home page refresh to increase functionality and showcase your homes to their fullest. Adding Interactive Floor Plans to engage homebuyers and capture leads from their saved plans is a must. How about taking it to the next level and creating WOW with Visualizers and Virtual Tours? Invest the time today reviewing and considering all the options. Then implement those that make sense. By doing so, you will stay ahead of the competition and lead buyers through the front door to your new homes.

Growing Sales with Bitmojis – a Lesson for Home Builders from Ralph Lauren

Jim Sorgatz · 12/21/2020 · Leave a Comment

How resilience, agility, and focusing on what matters most lead to success in both retail and in home building.

Ralph Lauren Bitmojis on Snapchat
Ralph Lauren Bitmojis on Smapchat

Who knew Ralph Lauren had their own Bitmojis? In a recent webinar featuring Matthew Shay, President & CEO of the National Retail Federation, and Patrice Louvet, President & CEO of Ralph Lauren, the two men discuss the importance of resilience and agility in 2020. Hired in 2017, Patrice is a brand guy and was brought on board to, “write the next great chapter of the iconic brand.” How the company interacts and engages with consumers is where Patrice centers his attention. And that is why, when the pandemic hit, this rather traditional brand stepped outside the box and designed their own Bitmojis for Snapchat. Launched in August, there have already been more than 3 million downloads. Building amazing partnerships with social media in recent years is one of the company’s greatest strengths.


An “opportunity in crisis,” the shift to digital moved light-years ahead in 2020.


Heavily focused on what the digital age wants, Patrice believes digital will become like electricity – we won’t notice it, but it will be everywhere, and it will power everything. An “opportunity in crisis,” the shift to digital moved light-years ahead in 2020.

What was most interesting about this webinar is how retail and home building share many of the same challenges and goals. To move the company forward in the Twenties, Patrice has 5 primary areas Ralph Lauren is targeting:

  1. Elevate and energize the brand – bring in a new generation of consumers.
  2. Shift to direct-to-consumer. Stores will continue to play an important role, but online sales are growing.
  3. Digital
  4. International expansion
  5. Develop high-potential, under-represented categories
Robot finger touching house icon - a symbol of the digital revolution
A tech-savvy generation of home buyers has accelerated the digital revolution.

In the homebuilding industry, the pandemic along with a tech-savvy generation of home buyers has accelerated the digital revolution. Sales centers will still play an integral role, but much of the interaction between builders and buyers will take place virtually. International barriers are being toppled as builders crisscross “the pond.” Landsea Homes and Sekisui House (Woodside Homes) are just a couple of examples. And, builders are constantly working to develop under-represented categories – affordable housing for one.

Also needing attention are four areas affected by Covid that Patrice believes are here to stay:

  1. Health and safety have become a huge factor in human behavior and will continue to be for quite some time, if not indefinitely.
  2. The move to connectivity – people are not going to quit using apps and having home deliveries. Mom and grandpa just learned how to do all that!
  3. Consumers are looking for a personalized experience.
  4. Importance of values and purpose, “What difference will we make?” Consumer response to companies focusing on these has been amazing. Authenticity is a core Ralph Lauren brand value.

With the world staying home, resilience, agility, and focusing on what matters most have become critical to the success of every business.


Three valuable lessons Patrice learned from Covid:

  1. Focus on what matters most
  2. Resilience
  3. Agility

Companies who quickly learned these lessons and adapted have survived and even done well.

This insightful webinar brings home the importance of your brand, company culture, and marketing. As home builders, our industry tends to not be on the cutting edge. We have been building and selling homes the same way for 100+ years. Builders have been making strides forward, but nothing prepared us for the events of this year. With the world staying home, resilience, agility, and focusing on what matters most have become critical to the success of every business. Engaging with consumers online is key. This is where Zoom, Online Sales Counselors, CRMs like TopBuilder and Lasso, chatbots like those powered by AtlasRTX, and online marketing tools including Interactive Floor Plans, Virtual Tours, Matterport Tours, and Visualizers play an integral role. Focusing on what the digital age wants, and thinking outside the box (Snapchat Bitmojis anyone?) to write the next great chapter of your iconic brand are keys to success.

Interactive Floor Plan
Drive engagement on your website with the Outhouse Interactive Floor Plan.

On a final note, Patrice talks about citizenship and sustainability. Companies like Ralph Lauren cannot be successful if they don’t take the lead. Consumers and partners expect it. “People will remember you for what you did and the way you behaved.” These words hold true for home builders as well.

Mentoring & Nurturing

Jim Sorgatz · 12/07/2020 · Leave a Comment

How mentoring kids enhances a career in nurturing client success

My "Little" and I on top of South Mountain at cancer hike in 2014
On cancer hike with my Little in 2014

One of the accomplishments I am most proud of in life is mentoring two boys through the Big Brothers Big Sisters (BBBS) program. With no kids of my own, I felt a calling to volunteer with this tremendous organization as I realized how growing up in a relatively stable family helped prepare my brothers and me for adulthood. There are so many kids whose lives are in constant flux or would simply benefit from a little extra adult encouragement and support. BBBS is comprised of Bigs (adult volunteers) and Littles (the kids) who are matched one on one, based on common interests. Although most activities are on your own, each match is supervised by a BBBS specialist. The minimum time commitment for a Big is 2-4 outings a month for one year, but there are many matches that evolve into lifelong friendships.

My "Little", who is no as tall as me, and I on top of South Mountain at cancer hike in 2018.
My “Little” (2nd from right) and I on cancer hike in 2018

The need for volunteers is great, especially for men as the organization seems to have an easier time recruiting Big Sisters. If you are looking to help others in a role that is both challenging and rewarding, this is the perfect opportunity. Does everything go smoothly – NO! Things can and do go wrong. My current Little is now 19 and comes with all the drama and emotions most 19-year-olds experience. Although no longer in the program we still see each other regularly. As I write this, he is staying at my home due to challenges getting along with his roommate and his mom at the same time. So, lucky me, I get the brooding young man! The bottom line is, we have grown very close during our 10+ years together and I want to do everything I can to help him find his way in the world as an adult. Bigs are also not immune to the challenges parents face. Like the title of that famous song “Sex & Drugs & Rock & Roll” (or in today’s world – Rap!), Bigs often have to address these issues as Littles navigate their teenage years. There was a point earlier this year where things had gone so awry, I was questioning whether my efforts made a difference at all.

And that is when, out of the blue, my first Little (now 26) sent me a chat via Messenger. Together in the program for 5 or 6 years, our match was terminated by BBBS due to a change in circumstances at his home; and this meant no further contact. Remembering a painfully shy and quiet teenager, I was not prepared for the chatterbox I encountered when we met for dinner. Confident, self-sufficient, incredibly happy, and overly-talkative, he was working as an assistant manager at Fry’s but decided to take a detour as an Uber/Lyft driver as he wanted more freedom. That evening made me realize, without a doubt, the time and energy dedicated to mentoring these young men was worth it.

What I learned while volunteering with BBBS is I am passionate about mentoring, nurturing, and helping people solve problems and overcome challenges. These interests have played an integral role in my career as well.

As former VP of member services at the Home Builders Association of Central Arizona, I helped builders and trades connect with one another through business development events and programming.

Here at Outhouse, rolling out new products (did someone say Visualizer?!) and educating clients on the full range of benefits offered by our interactive tools are two key roles. There is often much more than meets the eye. While builders actively use front-facing tools like the furniture planner, structural options selector, and pricing calculator on our Interactive Floor Plans, they sometimes forget about the lead generation, and analytics available through the back end. Outhouse may not be the largest provider of online marketing tools, but we have always taken pride in being the best. Working with clients to be sure they effectively use these tools to guide successful marketing strategies and close sales is part of that mission.

Nurturing and mentoring play an integral role in both business and our personal lives. There is so much we can learn from one another, and a great deal we can share to help others realize dreams and achieve goals. To learn more about Outhouse, or being a Big, give me a jingle at [email protected]. There is a great need for volunteers to help guide kids and teens in the right direction. It’s not easy, but I believe you will find the experience rewarding.

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