OutThink

Tackling the Home Building Labor Shortage

Jim Sorgatz · 04/14/2024 · Leave a Comment

Two Innovative Organizations Making Strides In Workforce Development

One of the greatest challenges facing the home building industry in recent years is a labor shortage. With more and more kids going to college, and the tightening of work visa programs for immigrants, recruiting skilled workers has been a full-time job for many home builders and trade contractors. But the tides may be turning. A recent article in the Wall Street Journal, “How Gen Z Is Becoming the Toolbelt Generation,” observes that more young workers are going into trades. A few reasons for this are disenchantment with college, rising pay, and new technologies making careers in building much more exciting.

Home builders are also making strides in workforce development. I’d like to focus on a couple of innovative programs that are demonstrating success in this arena.

Jim Sorgatz, Outhouse VP Marketing holding The House That She Built book, flanked by Natalie Miles, owner of Natalie Miles Design, and Kristi Allen, owner of Woodcastle Homes — Natalie Miles, Owner – Natalie Miles Design, and Kristi Allen, Owner – Woodcastle Homes, with Jim Sorgatz, Outhouse VP of Marketing at a PCBC Professional Women in Building Bruncheon celebrating the success of The House That She Built

She Built Foundation

First is the She Built Foundation, an organization whose mission is to inspire girls to become the next generation of builders. It all started with a little book called The House That She Built, written and illustrated by Mollie Elkman and Georgia Castellano of Group Two. Published in 2021, this book has captivated thousands, inspiring a mostly women-powered movement, bringing the book and accompanying activity book to schools, libraries, and Girl Scout troops across the U.S. To make an even greater impact, the She Built Foundation was introduced to attendees at the 2024 International Builders Show. Did you know that 41% of the U.S. construction workforce is retiring by 2031? The need for construction professionals is great. Women currently only make up 11% of our industry. This organization serves a critical role in educating young girls (and boys) on the benefits of a career in building.

Home Building Academy

A little lesser known is the Home Building Academy located in Phoenix, Arizona. This initiative was launched in 2023, by Home Builders Care, the charitable arm of the Home Builders Association of Central Arizona (HBACA). For students in this 9-week construction training program, tuition is fully paid, and they leave with certifications in carpentry and electrical. In the first four weeks of the program, students learn the basics of construction including:

Reading a tape measure
Understanding construction documents
How to build, level, plumb, and square
Using hand and power tools
OSHA 10 safe working practices

Following the classroom introduction, students move to hands-on training in carpentry or electrical. Check out the informative video on the Academy website to learn more.

Students at the Home Building Academy practicing construction and electrical skills, against a backdrop of wood framing. — Students at the Home Building Academy practicing construction and electrical skills

Support for programs like this is crucial. Ed Brady, CEO of the Home Builders Institute, tells us we need to replace 2.1 million jobs in the next few years. We have a 2-3 generation shortage of workers, and many longtime building professionals are aging out.

One way you can support the Home Building Academy is by drinking wine and craft beers, and eating some delicious food! Coming up on Saturday, May 11, 2024, is the return of Builders Uncorked, an event I helped launch during my tenure at the HBACA. This fun evening features stations with a unique selection of wines from around the globe. All funds raised go to train the next generation of home builders.

Congratulations to HBACA CEO Jackson Moll on the success of the Home Building Academy. And cheers to Lisa Rugloski, Stratton Hickcox, and the rest of the HBACA team who are leading the charge to raise funds through the Builders Uncorked event. With Phoenix Metro being one of the fastest continually growing areas in the country, the Home Builder Academy’s role in training workers for the future is vital to the home building industry.

Optimizing the Design-Market-Sell Continuum: Tips for Home Builders – Part 2

Jim Sorgatz · 03/16/2024 · Leave a Comment

In the dynamic world of homebuilding, a term that often echoes through the corridors of innovation is “value engineering.” Investopedia defines it as a strategic method aimed at delivering essential project functions at the minimum possible cost. This approach champions swapping out materials and methods for more cost-effective alternatives while maintaining the integrity of functionality—and, we’d argue, quality, too.

At Outhouse, this principle is at the heart of our Design-Market-Sell methodology. Our suite of services—from drafting to visual aids and digital innovations to print solutions—caters to builders across the spectrum. Yet production home builders crafting anywhere from 30 to 3,000 homes annually, stand to gain the most from our holistic approach. By integrating our seasoned Computer-Aided Design (CAD) expertise, builders can forego the hefty expense of maintaining an in-house drafting team. As our CAD wizards work their magic, our graphics and rendering teams get cracking on interactive floor plans, site maps, virtual tours, and much more, paving the way for a seamless transition to print media and sales office displays. This cohesive strategy not only accelerates your market entry but does so with significant cost efficiency. And therein lies the secret to mastering the Design-Market-Sell continuum.

In the first chapter of this series, we unpacked the foundational tools every builder needs to design, market, and sell new homes. Now, let’s dive into the digital realm that captivates homebuyers and enriches their purchasing journey.

Crafting Emotional Connections: The Power of Interactive Floor Plans and Site Maps

Outhouse has been at the forefront of Interactive Floor Plans (IFPs) and Interactive Site Maps (ISMs) for over two decades, boasting a portfolio that’s as robust as it is innovative. Optimized for mobile use, these tools work like a dream on any device, aligning perfectly with the preferences of over 70% of today’s homebuyers.

Erin Kearney, VP of National Accounts

Erin Kearney, our VP of National Accounts, emphasizes the importance of understanding buyer needs and adopting a personalized sales narrative. The ability to swiftly capture and analyze consumer preferences sets a builder apart in a market brimming with competition. IFPs and ISMs are more than mere marketing gimmicks; they are bridges to potential buyers’ hearts and minds, allowing them to visualize and tailor their future homes. This emotional engagement is akin to the bond formed during a car’s test drive, transforming a potential purchase of “your house” into “my home.”

Moreover, ISMs offer a comprehensive view of available lots, linking directly to elevations, IFPs, virtual tours, and more, thus streamlining the journey from lot selection to home customization.

Marrying market insights with interactive tools is critical to truly excel in sales. These technologies elevate customer interaction and deepen the emotional bond with their future homes, positioning builders as pioneers in their field.

Sketch of Marilyn Monroe against a wood plank backdrop with the words, "Helpful Tips - Interactive"

Maximizing Engagement with IFPs and ISMs

Success with IFPs and ISMs hinges on precise construction documents and strategic website placement. Marcy Smith, our incredibly talented but media-averse Graphic Department Production Manager, shares invaluable tips for optimizing these tools:

Ensure clarity and accuracy in your CAD files before engaging with a digital tools provider. Autodesk offers a free ‘DWG TrueView’ for this purpose.
Incorporate a PDF version of your CAD files for ease of reference.
For IFP projects, detailed CAD files minimize back-and-forth, saving time and resources.
Clearly delineate desired lots for ISMs, especially in master-planned communities, to avoid unnecessary costs.
The placement of these tools on the website is crucial; they should be prominently displayed for easy access by potential buyers, enhancing engagement and site retention.

Outhouse partner Stuart Platt

Virtual Reality: The Frontier of Digital Engagement

Virtual Reality (VR) stands as the latest marvel in digital homebuilding tools, offering virtual tours, animations, and visualizers that transport the model home experience to buyers worldwide. Stuart Platt, an Outhouse partner, advises:

For interior VR projects, consider selecting from Outhouse’s extensive library of interior designs to save on costs, unless custom designs are necessary.
Utilize color and material visualizers to give buyers a comprehensive view of their customization options, though it’s wise to limit exterior color schemes to maintain community aesthetics.

As a quick VR refresher: Virtual Tours are user-controlled tours – buyers click from room to room. Animations are essentially a video tour. And, Visualizers are customization tools that allow buyers to select options, colors, and finishes whether it be interior cabinets and countertops, or exterior roofing, stone, and siding.

In Summary

The key to optimizing the design-market-sell continuum is to work with a sole provider like Outhouse – the outsource hub for home builders. Whether launching a new community or seeking innovative cost-saving strategies, Outhouse is here to guide you through optimizing your design, market, and sell process. Reach out today to explore how we can transform your homebuilding journey.

Optimizing the Design-Market-Sell Continuum – Tips for Home Builders – Part 1

Jim Sorgatz · 02/25/2024 · Leave a Comment

As the 2024 NAHB International Builders Show gears up to roll out the red carpet this week, it’s the perfect backdrop for a little fireside chat on elevating your home building game. With the industry’s brightest minds converging in one spot, buzzing with the latest trends and innovations, we at Outhouse are seizing the moment to sprinkle some of our own seasoned advice into the mix. Let’s dive into the art of perfecting the design-market-sell trifecta, shall we?

With so much information, this post is being broken into two parts. In Part 1 we cover CAD, Rendering, and Print Marketing – the essentials every builder must have. These are what we would call the more physical items, the ones used for design review, neighborhood presentations, in your design centers, and for the construction of your homes. In Part 2 we will discuss website tools. Although renderings fall into both categories, our second post focuses on digital tools that are more interactive.

Part 1: The Essentials – CAD, Rendering, and Print Marketing

In the realm of home building, there are a few non-negotiables: CAD, rendering, and print marketing. These are the bread and butter, the tools that transform a blueprint dream into a sticks-and-bricks reality.

VP of Operations Darin Keezer with CAD tips — Darin Keezer, VP of Operations

CAD (COMPUTER AIDED DESIGN)

Imagine having a magic wand that ensures your construction documents are flawless, a foundation as solid as the homes you build. That’s what good construction documents do for you. Here at Outhouse, under the guidance of our VP of Operations, Darin Keezer and his cadre of seasoned pros with over 30 years of experience working exclusively with production home builders, we offer CAD services that are a cut above. Here’s why:

Uniformity for the Field Crew: Our approach ensures that regardless of the designer, the plans maintain a consistent look and feel, making life easier (and error-free) for those on the ground.
You’re the Boss: The files? They’re yours. Whenever you want them, wherever you need them sent, consider it done.
No Nickel-and-Diming: We’re all about transparency. No per-lot-use or other hidden fees, just straightforward billing for the time spent on your plans.
Compatibility is Key: Our 2D plans play well with others, making them a breeze to integrate with additional Outhouse services or other consultants.

While the CAD magic happens, why not simultaneously kickstart your marketing with some stunning renderings, virtual tours, visualizers, interactive floor plans, interactive site plans, and print collateral? It’s all about multitasking.

RENDERINGS – A WEBSITE STAPLE

A well-crafted rendering can speak volumes, turning the intangible into something almost touchable. In today’s market, where digital home tours are gaining ground, the allure of a beautifully rendered image remains undiminished. While virtual tours and visualizers are becoming more mainstream, renderings are still the essential source of product visualization. Colored renderings should be a staple for every home builder website. Black/white stick drawings are a huge turnoff. For as little as $195, Outhouse can create a very nice 2D rendering. For a bit more, most builders opt for 3D photorealistic renderings, as they provide a far superior picture of a home. With realistic landscaping and the ability to include special lighting like dusk shots, the renderings are often more appealing than a photo of a newly constructed home, which is frequently on a dirt lot with a couple of “twigs” for trees. Today’s home buyers expect the essential marketing tools, and renderings fall into this category. Here’s how we make your projects pop:

From Meh to Marvelous: Ditch the bland for the grand with colored renderings that capture the imagination of your buyers.
The Devil’s in the Details: Outhouse partner, Stuart Platt, swears by the golden rule: the more accurate your CAD, the more stunning the rendering. It’s that simple.

Outhouse Partner Bill Gelbaugh with print media tips — Outhouse partner Bill Gelbaugh

PRINT MARKETING – YOUR PROJECT IN THE SPOTLIGHT

In an era where digital is king, print marketing retains its crown for creating tangible connections. With an onsite print department dedicated to print media for production home builders, here at Outhouse, LLC, we understand the importance of every stage of production home building printing and the vital steps to making your project a success. This includes on-time delivery to your sales centers. Bill Gelbaugh, our print guru, knows the ins and outs of making your projects shine on paper. Here’s his blueprint for success:

Plan with Precision: Like laying a foundation, choosing the right quantity, size, and type of print material sets the stage for everything that follows.
Choose Wisely: Not all printers are created equal. Opt for one that knows the ins and outs of the home building industry.
Attention to Detail: A single typo can throw a wrench in the works. Proofread like your project depends on it (because it does).
Clear as Day: When it comes to special requests or concerns, communication is key. The right printer will make your vision a reality.

That is our humble advice to ensure your print media materials turn out just as you envisioned and on budget. Remember, at Outhouse, LLC, we have more than 25 years of experience in specialized homebuilder printing.

MEET US AT IBS!

And there you have it, folks. A sneak peek into the alchemy of blending design, marketing, and sales into a seamless continuum. But wait, there’s more! Swing by IBS this week for a cup of joe on us at Sales Central in the West Hall, Room 311. Outhouse and our friends at Blue Gypsy Inc. can’t wait to meet you.

Stay tuned for Part 2, where we’ll dive into the digital deep end with website tools that make your projects not just seen, but experienced. Until then, happy building!

What a Move to Small Town America Taught Me About the Marketing Potential of Small Volume Builders

Jim Sorgatz · 01/27/2024 · Leave a Comment

a caboose in snow hosing the Railway Cafe — *Railway Cafe. One of the first places you see when you enter downtown Blaine.*

When my spouse and I decided to leave the hustle and bustle of Phoenix, Arizona and head to the Pacific Northwest, we were pretty clueless about where exactly we wanted to settle down. It was a couple of our long-time friends who suggested we check out Bellingham, WA, a city of around 100,000 people that I knew absolutely nothing about. This city, tucked away in the northwestern corner of Washington State, is primarily known for its vibrant brewery scene and its closeness to Vancouver, BC. I found the idea intriguing, especially since our friends had also moved here from a big city and were loving every moment of it. My main concern was whether I’d miss the conveniences I’d gotten used to during my 45 years in a bustling metropolis.

Soon enough, I realized that Bellingham has a surprising cosmopolitan flair for a city of its size. This is partly due to its proximity to Canada and the presence of Western Washington University, both of which add a certain liveliness to the place. Bellingham has quite a lot going for it, including a multiplex movie theater, Costco, Target, Trader Joe’s, Whole Foods, Home Depot, Lowe’s, Macy’s, Dick’s Sporting Goods, a decent dining scene, and an impressive farmers market. This makes it feel much bigger than many cities of similar size. The only thing missing from Phoenix is Sprouts! The stunning ocean views and the abundance of nature sealed the deal. Or so I thought!

two small dogs, one tan and one white in front of a Canadian obelisk sign — *My pups walking across the US/Canadian border in Peace Arch State Park.*

As fate would have it, we ultimately fell head over heels for Blaine, a cozy town of just 6,000 people located a mere 18 miles further north, right on the Canadian border; and that is where we settled. Was it a culture shock? Absolutely, but when you’re used to driving in Phoenix, a 20-minute commute to the “big city” is a walk in the park. We chose this area because of its breathtaking surroundings and a home in a neighborhood that stole our hearts. Blaine is nestled around Drayton Harbor and is adjacent to Birch Bay, both of which are absolutely unique. Every time I make the drive between the two, I can’t help but appreciate how fortunate we are to live in this picturesque seaside community.

a loaf of chive dill pickle sourdough bread — *Anna’s Sourdough Bread which comes in some interesting flavors!*

Despite not having all the amenities of a big city, Blaine has its own charm that makes it an amazing place to live. We’ve got L & L Bakery with some of the most scrumptious cakes and macaroons you’ll ever taste, Anna’s Bread that comes in the most unusual flavors (Dill Pickle or Taco Tuesday anyone?), and The Vault Wine Bar with a wine list that rivals most big-city fine-dining establishments. There’s even a trendy speakeasy that recently opened in the lower level of the 1890 Taphouse. The Semiahmoo Resort is located on a picturesque spit reaching out into the bay. And then there’s the Railway Cafe, housed inside a caboose, which is one of the cutest and most meticulously designed spots I’ve ever seen. Adding to Blaine’s uniqueness is Peace Arch State Park, the only park in the country where you can stroll freely between two countries, Canada and the USA. And remember, we’re just a short 20-minute drive away from all those big-city conveniences in Bellingham, and 30 minutes to Vancouver B.C.

a walkway of paves in front of boats in a harbor — *Blaine Harbor.*

Now, you might be wondering, what does all of this have to do with home building? Well, the lesson here is that you can be a small builder and still pack a punch. For starters, smaller builders often have more control over the quality of their homes. The biggest challenge I see for both small and some larger builders is in the online sales and marketing department. It mainly boils down to a lack of staff and the misconception that having a comprehensive digital marketing strategy is prohibitively expensive. This is where it really pays to seek help from the experts.

Did you know that for as little as $2,700, plus subscription fees, you can have a top-notch digital marketing firm like Blue Tangerine design and manage a professional, high-performing website for you? It’s a website that seamlessly integrates Search Engine Optimization (SEO) tools and comes with ongoing support. Since your website is frequently the first point of contact for potential buyers, investing in one that’s done right and generates leads is crucial. As Greg Bray, President of Blue Tangerine, puts it, “A website visitor’s first goal is to eliminate you! A cluttered website with too much information and a lack of focus can easily turn them away.” Never underestimate the power of your website when it comes to selling new homes.

bar with a rack of bottles wall in front of a wall of windows — *Packers Bar at the Semiahmoo Resort.*

While you’re upgrading your website, don’t forget to incorporate digital marketing tools like interactive floor plans, site maps, 3D photorealistic renderings, virtual tours, and visualizers. These are engagement tools that bigger builders already have on their websites. The good news is that these assets don’t have to break the bank. Interactive floor plans from Outhouse, LLC, the most robust in the industry, start at just $285 per plan. Virtual tours of pre-built homes kick off at $2,800. Compare that to the cost of constructing a physical model, and virtual tours and visualizers become a no-brainer.

In today’s digital age, with homebuyers doing most of their research online, another tool that larger builders use is AI chatbots, such as those provided by AtasRTX, or human-powered live chat services from providers like CommVersion. You don’t necessarily need to hire additional sales personnel to answer homebuyer questions around the clock. As more and more buyers turn to the internet to purchase homes, having an exceptional Online Sales Counselor (OSC) is crucial. To ensure success, you might want to consider training from a consultant like Blue Gypsy, Inc., or outsourcing the role of OSC entirely to a provider like Shared Drive.

old stone bridge over a stream — *Whatcom Falls Bridge in Bellingham.*

The bottom line is this: being a smaller builder with a limited budget doesn’t mean you have to settle for an inferior online marketing program. If you prioritize digital marketing and invest a bit upfront, you’ll likely recoup the costs with the sale of just one or two homes. With the rapid advancements in artificial intelligence, it’s essential to bring your website and online marketing tools into the digital age if you want to thrive in the world of new home sales.

horse pulling carriage down street in a small town — Carriage rides at Blain’s downtown holiday celebration.

From Clicks to Community: Mastering Visitor Engagement Using Your Home Site Blog

Tabitha Warren · 01/08/2024 · Leave a Comment

^{Classic Home Builder Website, theoretical banner for dream homes}

Alright, buckle up because we’re diving into the wild world of website success! Hey, you’ve decked out your website with new site maps and floor plans. That’s step one. You’re off to a great start!

You’re imagining the floodgates of customers, right? Well, hold on to your blueprint! It’s a bit more intricate than that.

First off, these shiny interactive floor plans (IFPs) and interactive site maps (ISPs) are stellar, no doubt. They’re like the red-carpet welcoming buyers, but they won’t drive the traffic there.

Enter SEO, the wizardry behind getting eyeballs on your site. Sure, it’s a complex dance with algorithms, but here’s a nifty trick—blogging. Yes, yes, you might be rolling your eyes at the thought of writing, but bear with us!

Think about it. You’ve got these incredible interactive tools showcasing house layouts, upgrades, and the whole spiel. But why stop there? Your site maps aren’t just about the house, they’re your gateway to the neighborhood. Nearby eateries, local schools, hangouts—all the soul of community life.

That’s where blogs become your ace in the sleeve! Write about the hidden gems around your communities. Neighborhood secrets, the best tacos in town, or where to grab the perfect latte on a Sunday morning. Take screen shots of your ISPs to show homebuyers what is in the area, helping them feel like they are already living there and how to plan a perfect day out. It’s not just about homes; it’s about crafting a lifestyle!¹

So, next time you grumble about blogging, remember you’re not just selling houses; you’re curating experiences. Give it a whirl. Who knows, your blog might just be the key to unlocking a new world of buyers!²

Now, about the magic of blogs—they aren’t just there for show. Businesses that blog rake in more traffic. It’s a magnet for potential buyers scouring the web for their dream home. Plus, it gives your website some serious SEO brownie points.²

The thing is your website isn’t merely a digital property catalogue. It’s an immersive experience—a sneak peek into a potential life. Every blog post isn’t just a blurb; it’s an invitation, a snippet of the world they could be stepping into.³

See, the key isn’t just in flashing your interactive tools; it’s in telling a compelling story. So, the next time you sigh about blogging, think about the universe you’re creating for your buyers—one engaging post at a time.⁴

Get tapping those keys; your buyers might just be scrolling, waiting to discover their new home sweet home!

Remember, it’s not just about selling houses; it’s about selling a lifestyle. Cheers to blogging beyond the blueprints!

Tabitha Warren was an Income Tax Accountant for 15+ years. In the first months of the pandemic, she took a chance and re-careered to freelance in Marketing. She currently, and very happily, works with video and photo editing, social media marketing, and now blog writing.

(Source: Moz – SEO Basics)
(Source: HubSpot – The Benefits of Business Blogging)
(Source: Forbes – Blogging for Business)
(Source: WordStream – 55 Blogging Statistics and Facts)

Outhouse – The Outsource Hub for Home Builders

Jim Sorgatz · 12/16/2023 · Leave a Comment

People often wonder about our quirky name. Well, we’ve got a secret to share. We take great pride in and are passionate about what we do, but we also know how to have a bit of fun. At Outhouse, we’ve embraced the tech industry’s laid-back culture, complete with remote work perks that give our team extra family time, thanks to a commute-free life.

But Here’s the Twist in Our Tale!

Outhouse, LLC is on a mission to redefine how the world of home building operates. We’re not just another company; we’re a dynamic fusion of three visionaries: Architectural Solutions, Inc., Nexus Multimedia, and Centeon Corporation. In the year 2000, we joined forces, driven by a common vision – to revolutionize the way home builders design, visualize, construct, and sell homes through a cutting-edge, integrated, all-encompassing platform.

Our compass? A set of core values that guide our every move – trust, culture, vision, value, and stewardship. Our brand promise is simple: consistently deliver the right product, provide exceptional customer service, and set the gold standard for production excellence.

Now, with integration and values in mind, our partners decided to embrace the Outhouse moniker, signifying that we’re your go-to “out” source for all things home building. Our tagline? “If you don’t do it in-house, bring it to Outhouse.” Many builders miss the “complete outsource” part, but the savvy ones know the real magic starts with Computer Aided Design (CAD) – the cornerstone of a streamlined, error-free process.

Lay a Solid Foundation with Outhouse CAD

With over a quarter-century of experience and plans drafted for countless homes across the nation, Outhouse knows home building like no other. Beyond expertly drawn plans, our construction documents provide the bedrock for crafting precise sales materials and dynamic marketing assets. What’s more? We seamlessly synchronize any changes you make across all our construction, digital, and physical onsite platforms. Our exclusive process minimizes hiccups and maximizes your profits.

Craft Digital Marketing and Onsite Sales Tools Hand in Hand with CAD

Here’s where the full-service brilliance comes into play. Builders who draft plans in-house typically don’t dive into digital marketing tools like interactive floor plans, renderings, virtual tours, visualizers, or animations until construction docs are done. But not when you partner with Outhouse for CAD. We kickstart your marketing assets well before CAD completion, giving you a head start on the competition. We design and produce your marketing essentials for your sales center in tandem.

Minimize Mistakes, Maximize Gains

Who doesn’t love saving money? Your dedicated Outhouse Account Manager takes the reins for all your projects – from CAD to digital tools to printed materials. This means that whenever there’s a change (imagine moving a wall), they execute it across all platforms. Meanwhile, builders using multiple providers must juggle each one for changes. By embracing Outhouse’s comprehensive suite of integrated services, you can leave the details to us, saving time, money, and adding extra padding to your bottom line.

If You Don’t Do It In-House, Bring It to Outhouse!

In a nutshell, Outhouse isn’t just a whimsical name. It’s a testament to our vision of being your one-stop-shop for construction docs and cutting-edge sales and marketing tools for home builders.

Year-End Takeaways for the Home Building Industry

Tabitha Warren · 12/04/2023 · Leave a Comment

As we approach the end of another eventful year in the home building industry, it’s the perfect time to reflect on the key lessons and takeaways that can guide us into a promising future. Despite the challenges and uncertainties, there’s much to learn from the experiences of the past 12 months. Here are some crucial year-end takeaways for the home building industry:

Adaptability Is Key: The year 2023 highlighted the importance of adaptability. Home builders who quickly adjusted their strategies in response to changing market conditions were better positioned for success. Flexibility and the ability to pivot in the face of challenges have become valuable assets.
Digital Dominance Continues: The digital transformation in the home building industry is no longer a trend; it’s a necessity. With homebuyers relying on online research and interactive tools like never before, having a robust online presence, including virtual tours and interactive floor plans, is essential. There is some good news here: the costs of these digital technologies are dropping. This is an excellent opportunity for smaller homebuilders seeking a competitive advantage. Builders who want to stay ahead of the curve in 2024 should consider implementing digital assets they may have believed to be out of reach. Pricing has become much more competitive in recent years. Putting some digital tools in place could mean the difference between staying in the game and being unable to remain competitive.
Supply Chain Management: The global supply chain disruptions served as a reminder of the significance of efficient supply chain management. Home builders should build resilient supply chains to prevent delays and maintain construction timelines. Resilience is essential in every part of the supply chain, from labor to subcontractors to materials and technology. ¹
Sustainability Matters: The demand for sustainable and energy-efficient homes is rising. Incorporating green building practices appeals to eco-conscious buyers and helps reduce long-term operating costs. The home building industry is waking up to the importance of green building. Even NAHB and IBS are getting involved by funding a Green Building Scholarship. Please find out more by visiting their website: https://www.nahb.org/advocacy/industry-issues/sustainability-and-green-building/sgb-scholarship-for-ibs
Quality Over Quantity: Prioritizing quality over quantity is becoming the mantra of successful homebuilders. Delivering superior craftsmanship and focusing on customer satisfaction can lead to lasting success in the industry. For an interesting read about improving housing in America, check out what the Joint Center for Housing Studies of Harvard University found about the impact of COVID-19 on our current market. They have some interesting statistics on home repair ($420 billion spent in 2020), DIY vs professional, and the demand for quality housing. https://www.jchs.harvard.edu/improving-americas-housing-2021
Teamwork and Talent: The importance of a skilled and motivated workforce cannot be overstated. Investing in employee training and well-being can improve productivity, retention, and overall company success. Continuing education for your Online Sales Counselors and Marketing team is imperative. The digital landscape is ever changing. Marketers need help to stay current. Summits and conferences can pay 100-fold. Online Sales Counselors are only as good as their sales experience and education. Help them by ensuring they have all the tools in their toolbox.
Customer-Centric Approach: Home builders who put the customer at the center of their operations tend to thrive. Excellent customer service and transparent communication go a long way in building trust and loyalty. More and more builders are discussing that a customer-centric approach might involve having transparent online pricing. Just listen to what Reilly LePage of Logel Homes had to say on The Home Builder Digital Marketing Podcast: https://www.buildermarketingpodcast.com/episodes/190-elevating-the-online-home-buying-process-reilly-lepage Builder Online thought this was such an important topic that they featured the podcast this month on their Builder 100.
Risk Management: With uncertainties in the market, effective risk management strategies are crucial. Planning for potential disruptions and having backup plans can mitigate unexpected challenges. Conducting market analysis before starting a project, having a robust financial reserve, and securing contracts with backup suppliers are just a few ways to mitigate risk.
Local Market Insight: Understanding the unique dynamics of local markets is essential. Tailoring strategies to meet each community’s specific needs and preferences can make a significant difference. Home builders can always hire an independent market research team. If that is outside the budget, local home builders associations, real estate associations, and chambers of commerce often publish market reports, housing data, and economic indicators for specific regions. Additionally, the U.S. Census Bureau, local planning departments, and housing authorities publish data providing demographic information, building permits, and economic data. If all else fails, there are the good old real estate platforms Zillow, Realtor.com, and Redfin to peruse for statistics, pricing trends, and property listings.
Continual Learning: The home building industry is constantly evolving. Those who commit to ongoing learning and staying updated on industry trends and regulations will remain ahead of the competition. Educational events like the National Association of Home Builders International Builders Show (IBS) and The Home Builder Digital Marketing Summit are key. Summits and Conferences help builders keep up with the ever-evolving industry. Monthly learning like that provided in Builder Town Hall by Meredith Communications is also a great way to keep your ear out.

As we bid farewell to this year, let’s carry these valuable takeaways into the future. The home building industry’s resilience and adaptability have been on full display. With the right strategies in place, the opportunities for growth and success in the coming year are boundless. Cheers to a promising and prosperous future in the world of home building!

https://buildertrend.com/blog/construction-supply-chain/

Building a House in Arizona: Expert Guidance From Local Builders | Redfin

Tabitha Warren · 11/20/2023 · Leave a Comment

Outside view of white home with palm trees

Redfin is featuring Outhouse in an article, and we encourage you to check it out. Although we provide computer-aided design (CAD) and interactive marketing tools to builders nationwide, we are pleased to be included in an article about home building in our home state of Arizona.

Embarking on the journey of building your dream home in the Grand Canyon State of Arizona is an exciting adventure filled with unique considerations. From the vibrant energy of Phoenix’s city life to the tranquility of Flagstaff’s pine-scented forests, constructing a home here requires careful planning and consideration.

In this article, Redfin has gathered insights from seasoned Arizona builders to walk you through the essential steps, from understanding zoning laws to choosing the right materials for the Arizona climate. With practical advice and tips from start to finish, you’ll gain the confidence to manage your building project effectively and make informed decisions that bring your vision of an Arizona home to life.

Read the full article here: Building a House in Arizona: Expert Guidance From Local Builders | Redfin

Consider an Integrated Build/Market/Sell Process for Speed

Whether you live in Arizona or one of the other 49 states, when you are ready to design, build, and sell some new homes, it pays to consider a digital marketing provider like Outhouse, which offers in-house drafting services. Outhouse’s experienced CAD team works with some of the most successful production home builders across the nation on everything from master sets to redline revisions to plot plans. And, while your homes are being drawn, our production teams are simultaneously creating interactive floor plans, renderings, virtual tours, visualizers, print collateral, and more, helping you bring homes to market faster than the competition. Starting with Outhouse CAD as the foundation, integration is the key to streamlining the build/market/sell process.

As we head into the holiday season, Outhouse would like to thank all our clients and friends. We appreciate you and are grateful for the business you bring us throughout the year. Happy Thanksgiving!

Why Interactive Floor Plans are a Must

Stuart Platt · 11/06/2023 · Leave a Comment

From “It’s Neat” to “It’s Needed,” Why IFPs are a Must

Remember in the spring of 2020, when literally no one was out looking at new homes, and home builders finally began going all-in on digital marketing? The big question once the world opened back up was whether or not websites would retain the same level of prominence. That question has been answered, and it is an emphatic “Yes!” Even homebuyers who visit model homes typically conduct a majority of their research online before they ever drive to one of your communities.

What was once a rare luxury on a builders’ website, Interactive Floor Plans (IFP’s) have become an industry expectation. Builders who thought IFP’s were more novelty than a functional sales tool can no longer argue the overwhelming evidence that IFP’s engage buyers, resulting in:

Increased time on their websites.
Increased qualified homebuyer leads.
Increased number of options sold.
Creating positive emotional connections to your plans.
Converting leads to active prospects in a faster timeline.

*Analytics help builders see who their potential buyers are, where they are coming from, the most popular options, and a whole lot more.*

Builders also find IFP’s equally as valuable to their sales team as they are to the homebuyer. Why? One reason is that comprehensive IFP’s can answer 80% of the questions your sales staff needs to field. The buyer experience is tremendously better when the simple questions are already answered, allowing the sales team to focus on selling instead of trying to help figure out how furniture will work, how options change square footage and price, “…and why do I lose the casita option when I choose the expanded garage?”

Picking the right IFP vendor the first time is of the greatest importance.

Not all IFP’s are created equal

When choosing a vendor to build and host what is arguably your most important online sales tool, in addition to the basics, make sure the platform you select has ALL the following advanced features:

Branding – First and foremost, ensure your IFP’s are skinned and colored to match your website, logo, and corporate colors.

Lead Generation – The ability to save a custom plan that not only tracks these leads, but also pushes them to your CRM.

Space-Planning – A detailed furniture library with scalable items for every room, including the garage and outdoor living areas.

Live Updates – Dynamic pricing and square footage so as buyers add options the price and square footage automatically reflect that.

Hot Spots – Clickable icons within your plan allowing buyers to open renderings, photos, videos, virtual reality and any other eye candy to keep them engaged.

Device Agnostic – Regardless of the brand of computer, laptop, tablet or phone, your IFP’s work on ALL of them.

Today’s homebuyers expect advanced features when designing their homes and planning furniture layouts with an Interactive Floor Plan.

Picking the right IFP vendor from the start is of the greatest importance. Select a company that knows what they are doing because this is not a process you want to go through a second or third time. If you find yourself dissatisfied with your IFP’s (or vendor) after creating them, they can’t simply be transferred to another vendor. You must pay to have them rebuilt from scratch again.

20-years ago Outhouse was one of the first to offer IFP’s to home builders. Our platform continues to deliver the most mature, dependable, feature-rich, engaging user experience in the industry. Our IFPs are designed to incorporate your renderings, virtual tours, visualizers and more, making it easy for homebuyers to engage with all of your digital tools. Click here for an example. In 2023, we also gave our administrative backend a massive upgrade, so your interactive floor plans, interactive site plans, and interactive kiosks are now housed in the sleek, intuitive, new Outhouse Interactive Control Center. Contact us today to learn more

About the Author: Stuart Platt is Managing Partner at Outhouse LLC, an industry leader dedicated to providing an extensive and integrated menu of products and services to production home builders across the world. These services include but are not limited to Architectural Drafting, 3D Renderings, Virtual Tours, Animations, Interactive Floor Plans, Interactive Site Plans, Interactive Sales Office Displays, Interior and Exterior Visualizers, Graphic Design, Commercial Printing, and more. Outhouse is the ONLY company in the nation providing all of these services in house.

Join Stuart Platt at the Home Builder Digital Marketing Summit this October 23-24th! He’ll be diving deep into the strategies discussed in this blog, sharing insights on how to create an online experience that resonates with potential buyers on an emotional level. Don’t miss this opportunity to connect with Stuart and other industry leaders to elevate your digital marketing game.

Print Is Not Dead – It’s Just Underutilized

Jim Sorgatz · 10/23/2023 · Leave a Comment

Our first-hand experience with print marketing

Outhouse recently added two new members to our Sales Team: Erin Kearney, Business Development Manager, and Kaelin Kerr, Sales Coordinator. While Erin handles website leads and inbound calls, Kaelin spends most of her time on outbound communications. In addition to emailing and calling, she is also mailing postcards to prospective homebuilder clients and is having great success. Who would think that a tech-savvy 30-year-old would get more replies from a postcard with a handwritten note than she ever receives from emails?

At Outhouse, we are not entirely surprised. Many people think print is dead, but our experience with an in-house print shop tells us otherwise. We are seeing a resurgence in print. As email boxes overflow with sales messages, companies seek other avenues to reach target buyers, and print marketing is growing. With so little “snail mail,” savvy marketers know print isn’t dead – it is underutilized, and they are expanding print campaigns to take advantage.

Print is powerful! The smell of paper and feeling pages between your fingertips – these are things that just can’t be duplicated online.

How Print Came to Outhouse

Outhouse Partner Bill Gelbaugh is the reader in our office. A new book with his name on it arrives in the mail nearly every other day. Retooling the US Housing Industry by Sam Rashkin – check. Internal Family Systems Therapy – check. Guide to the Bodhisattva’s Way of Life – check. Anatomy of a Great Home – check. 101 Whiskies to Try Before You Die – double-check! With an incredibly wide range of interests, the topic isn’t of paramount importance. Affectionately referred to by staff as “Buddha,” Bill is a seeker of knowledge and has a voracious appetite for books. And, although he owns a Kindle (maybe more than one!) he prefers the hard copy any day. This, in part, is what led him to start his own print business in 1991, with the company becoming primarily focused in the home builder vertical market by 2000.

*Outhouse Founding Partner Bill Gelbaugh*

Today, the print division he started is an integral part of the Outhouse family of products and services. One of the first things people notice when they come to our office is the warehouse location. Depending on the day, as you enter, the scent of chemicals may greet you at the door. Our print and sign departments are on site, and the equipment is typically running. With a primary focus on builders, the Outhouse print and sign teams excel at delivering your community brochures and the signage you need for your sales centers on time, every time.

Trained as a professional Graphic Designer, craftsmanship is part of Bill’s DNA. Frequently spotted with his magnifying glass verifying color calibrations, he is serious about superior print quality. This is one of the attributes distinguishing Outhouse from a typical strip mall print shop. Also setting us apart are professional artwork creation, coordinated digital file and asset management, and builder-specific delivery. Yes, we deliver your brochures and price sheets timed to your weekly sales cycle!

When Bill and our founding partners came together to create Outhouse, integration of print and all other services was one of the mandates. Our motto, “Ready to Build, Ready to Market, Ready to Sell,” encompasses this philosophy. A point of pride for our team is the fact that all work is done in-house. This allows us to simultaneously work on CAD, renderings, interactive floor plans, virtual tours, print layouts, etc., reducing overall time to produce construction documents and digital and onsite marketing assets for your new communities. Furthering this continuity, a dedicated Account Manager coordinates each client’s projects, making changes and updates across all platforms so you don’t have to remember these details.

*Bill Gelbaugh and Doug Ills in the Outhouse Printshop Verifying Color Calibrations*

“When you touch something, it triggers a reaction. You feel differently about what you touch. You begin to feel you own it. And research shows this makes you value it more.”
Dr. David Eagleman, Neuroscientist

Step Out From the Crowd With Print Marketing

One of the beauties of print is the unlimited potential for customization, thereby increasing the ability to trigger an emotional reaction. Builders can tailor renderings and IFPs to a point, but these platforms typically have technical limitations. On the other hand, print enables you to step out from the crowd and . The options for paper stock, finishes, shapes, sizes, and print techniques such as embossed, metallic, and varnishes are endless. Limited only by your marketing department’s creative minds, there is no other medium that encourages so much freedom. Print collateral also provides homebuyers with something tangible to take home from your sales centers or discover in the mail – a lasting reminder of your beautiful homes once visitors leave your sales center or website.

*A handsome brochure presents potential home buyers with a vision unique to your company.*

If you’d like to discuss print or simply have a conversation about a good book, feel free to call or set up a time for a video chat with Bill by emailing him at [email protected]. A favorite pastime is sitting down with a good cup of coffee or tea and meeting people to exchange ideas and learn more about each other and the world.

Unlocking Success in the Competitive Home Sales Market: How Interactive Tools and Incentives Make New Builds a Smart Choice

Tabitha Warren · 10/09/2023 · Leave a Comment

Architect checking house floor plan for new build on tablet device — _{Architect checking new build floor plan on tablet courtesy of Envato Elements}

For the past few years, potential homeowners have been facing a challenging scenario – soaring mortgage rates that threaten to make their dream of owning a home harder and harder to reach. The low supply of existing inventory due to families not moving from their low-interest-rate homes is making the situation even worse. The financial waves of the housing market have left many potential buyers contemplating their options. Is it still feasible to dive into the deep waters of mortgage loans when the rates are riding too high? Or should they seek the calmer shores and consider a different route altogether?

In this blog, we’ll explore why the alternative path that more and more prospective homeowners are setting their sights on, purchasing a new build home, might be a better option. We’ll also talk about some of the most alluring incentives that home builders can leverage to take advantage of this market. Finally, we’ll talk about the need for home builders to have an effective website with engaging digital tools to set themselves apart from their competitors.

New builds come with some advantages to existing properties. Among these advantages might be the ability to customize the home, energy efficiency, warranty coverage for the initial year of ownership, and lower immediate maintenance costs. Builders that can market these advantages as cost saving advantages might just win prospective buyers from the resale market. What home buyer doesn’t want to save on every aspect possible of homeownership?

So, what home builder incentives are the most attractive to new home buyers? As mortgage loan interest rates soar, there are two stand out incentives. First, closing cost assistance can reduce the financial burden of a new home buyer at the time of closing. This makes homeownership much more attainable to buyers at these heightened rates. The second is interest rate buydowns! Some builders are offering to buy down the buyers’ mortgage rate to get the prospective buyer to a more manageable monthly mortgage payment. From this writer’s logic, this frees the buyer to only need finances for one of the two things themselves. They either need enough money for a down payment or an interest rate buy down if they want a nice low payment for the term of their dream home.

Housing market affordability is so strained that this Fortune 500 homebuilder is offering a fixed 4.25% mortgage rate in some communities
Check out this article from Forbes!

Builders have a myriad of other incentives aside from these two. They can offer base price discounts on specific homes. This usually happens with the first few homes in a new development. They can offer free or discounted upgrades, customizations, or appliance packages. They can also offer to pay HOA fees for the first year. These are just a few of the incentives available that can make new construction more financially attractive than purchasing an existing home.

Never Underestimate the Value of a Good First Impression.”

You’re with me this far. You’re a builder. You offer some of these incentives, but you want to know how to set yourself apart from other builders when marketing to potential homebuyers. Interactive tools may be key in the real estate market. These tools offer a more engaging and informative experience to potential buyers, making it easier for them to visualize themselves in a potential new home. It can also make sure they clearly understand what the properties have to offer.

Don’t believe us? Here’s some statistical proof provided by the Content Marketing Institute:

88% of marketers say interactive content differentiates them from competitors giving them a significant advantage in a crowded market.
93% of marketers agree that interactive content is effective in educating buyers as compared to 70% for static content.
Interactive content attracts 2x the engagement of similar static content.

Those numbers are hard to refute, and they are just some highlights. If you want more information, head over to the Content Marketing Institute’s website to read more of their studies.

Some of the best interactive tools come in a few different categories: visualization, personalization, and lead generation, to name a few. When it comes to visualization, the most useful tools for new home buyers tend to be interactive floor plans, virtual tours, and real-time online booking and scheduling. Interactive floor plans (IFPS) allow buyers to customize layouts and explore different design options. Buyers can visualize a space and personalize it to their needs. This can be a powerful selling point for new construction homes where there are often many customization options.

_{Interactive Floor Plans Top New Buyers’ Useful Tools Lists}

Virtual tours or 3D tours allow a homeowner to experience a home, whether it is real or 3D rendered, from the comfort of their own home. Builders can showcase the home in detail. This is incredibly important in times when physical access may be limited or just plain inconvenient.

Further, websites can integrate features that allow buyers to schedule appointments, book showings, or attend virtual open houses. This is a convenience for both the buyer and the home builder!

Once the potential buyer is interested in a builder, the best interactive tools need to be personalized; this can be achieved with real-time updates on available homes, pricing, and promotions. After all, everything else on the builder’s site hooked this potential home buyer; the builder will want to keep them interested! A great addition after purchase might be online sales tools. Many websites allow buyers to complete the purchase process online, including signing contracts and making payments.

Finally, lead generation might be the final piece of the interactive tool puzzle. Home builders can use website analytics to gain insights into user behavior. A data-driven approach can help them refine their marketing strategies and help them understand what features are most appealing to buyers. They might use this information to improve their sales tactics. Moreover, valuable data about user engagement and preferences can be provided to builders from their interactive tools. When potential buyers engage with these tools, builders can collect information and follow up with targeted marketing and sales efforts specific to individual buyers.

Modern websites can capture leads and integrate with customer relationship management (CRM) systems. Sales teams can use this information to effectively nurture leads and follow-up. The best way to turn a potential buyer into a homeowner is with timely and personalized information. Search Engine Optimization (SEO) and social media integration might be the bow on the package. A well-optimized website can rank higher in search and make it easier for potential buyers to find and explore a builder’s properties. SEO strategies can drive organic traffic to the builder’s site. With the addition of well-thought-out social media integrations, builders can leverage social networks for marketing and referrals.

To sum it up, modern website assets empower homebuilders to provide a superior online experience, engage potential buyers effectively, and leverage data to optimize their sales strategies. By staying up-to-date with the latest web technologies and user experience trends, homebuilders can gain a competitive edge in this competitive home sales market. There is definitely room for new home sales to outpace resale with the proper online strategies!

If all of this sounds a little mind blowing to you, a great place to learn about all of these digital tools, and the corresponding analytics would be from the experts at The Home Builders Digital Marketing Summit, and some of the amazing companies sponsoring and hosting the event.

The Importance of a Digital Marketing Ecosystem: A Lesson from Tesla

Jim Sorgatz · 09/18/2023 · Leave a Comment

Blue Electric Vehicle charging at Tesla Station. — *_{Tesla Image Adobe Stock}*

When you think of leaders in the electrical vehicle movement, I believe even the Elon haters would have to give props to Tesla. They have moved into a position of power that is rare. One of the chief reasons for this is their self-contained ecosystem. From batteries to auto parts to charging stations and software, Tesla is in control. There is little that is outsourced.

This streamlined approach makes them significantly more profitable than other auto manufacturers. They also have one of the most powerful computer systems in the world, enabling drivers to control everything from a sleek touchscreen. Tesla also gathers data from their vehicles. Paired with AI, the data from every mile driven gives them the lead in autonomous driving. No one knows when robo taxis will make their grand entrance, but the probability of it happening in my lifetime is exciting!

*_{Tesla Touchscreen Controls Adobe Stock}*

The Ecosystem

What does all this have to do with homebuilder sales and marketing, you ask? It all comes down to the ecosystem. While some builders use individual vendors for renderings, interactive floor plans, print materials, etc., savvy builders understand the benefits of working with a full-service provider like Outhouse. In addition to digital marketing assets like interactive floor plans (IFPs), interactive site plans (ISPs), renderings, virtual tours, visualizers, animations, and digital kiosks, we also have an in-house print and signage shop and a full-service computer-aided design (CAD) department. Clients who use all our services benefit from significant time and cost savings. When you make changes in CAD, those edits carry across our entire ecosystem.

Our “Touchscreen” – the Interactive Control Center

Like Tesla, Outhouse now has a slick “touchscreen,” our new Interactive Control Center. With the launch of this intuitive administrative back end for our interactive platform, we are setting the stage for a new future in interactive control. A few of the features include:

A new look with upgraded graphics for ease of use and improved navigation
A clean template with easy-to-see project permissions
Choice between light and dark themes, similar to our IFPs
The ability to personalize by setting your home page – perhaps a specific community or your interactive floor plan list
No more pagination. The plan list is fluid. While not a huge issue for builders with only a few IFPs, builders with dozens will appreciate this time-saver
Seamless movement between IFPs and ISPs in the same community. No more toggling between lists of IFPs and ISPs
Simplified self-serve reports and the ability to export data in Excel, CSV, JSON, and XML
A search box and filters to make it easy to find what you are looking for.

Also coming soon to the Control Center are a dashboard, and everyone’s favorite – widgets. Everything is designed to simplify the management of your interactive tools and data collection from potential clients.

*_{Tesla’s Super Chargers in a line Adobe Stock}*

Integration

Integration makes life easier. Ask the owners of EVs manufactured by companies other than Tesla. There’s a reason the most prominent auto manufacturers are signing contracts to access Tesla’s Supercharger network. Constructed in secret, Tesla unveiled their first six Supercharger stations in 2012. From there, they have continued building a Supercharger network nationwide. They understood the need for a strong network of Superchargers for EVs to compete with gas-fueled vehicles. Tesla also fixes and improves their cars simply by issuing a software update. Their ecosystem is fully integrated, from construction to batteries to software to charging stations.

In recent years, Outhouse has enhanced our interactive products to achieve full integration with each other. Starting with our interactive site plan, your home buyers can click on a lot to reveal renderings of the available homes. Click on a rendering, and it opens an interactive floor plan. While engaging with the IFP, home buyers can also view virtual tours and select colors and finishes with interior and exterior visualizers. All of our interactive tools can be neatly packaged into an interactive kiosk for potential homebuyers to peruse while at your sales center.

Before you start your next community, consider how your company might benefit from implementing a complete interactive ecosystem rather than just a few pieces and parts. Today’s home buyers are shopping online; your website should make it easy for them to decide your homes and communities are the right fit for their families. As the EV market grows, you may also want to consider where to place a Supercharger!