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The Power of Consistency: What Won’t Change in the Next Decade?

Jim Sorgatz · 06/17/2024 · Leave a Comment

In an era marked by rapid technological advancements and constant change, it’s easy to get caught up in predicting the future. Jeff Bezos once said, “I very frequently get the question: ‘What’s going to change in the next 10 years?’… I almost never get the question: ‘What’s not going to change in the next 10 years?’ And I submit to you that that second question is the more important of the two.” This insight highlights the critical importance of focusing on the constants that underpin lasting success.

One need look no further than to Katerra, the now defunct technology-driven off-site construction company founded in 2015.  Katerra seemingly held so much promise for streamlining the construction process.  Its demise ultimately came down to not-so-great management, but another contributor was lack of enthusiasm by the home building industry to make a major shift in construction methods.  Who knows, with AI coming into play we may see change in the next 10 years, but that won’t happen unless home builders and homebuyers begin to look at housing in a new light.  A house is one of the few things that is still entirely handmade here in America, and therefore a career choice and point of pride for many.

Image by Katerra Group courtesy of LinkedIn

The Foundation of Enduring Success

Success isn’t just about anticipating the next big trend or technological breakthrough; it’s equally about understanding and leveraging the fundamental principles that remain stable over time. These enduring elements form the bedrock of resilient and adaptable strategies.

Institutional Knowledge: The Unchanging Asset

One such constant is the value of institutional knowledge. This encompasses the collective expertise, experiences, and insights accumulated within an organization over time. Institutional knowledge is a critical asset that, when effectively harnessed, can guide decision-making, foster innovation, and provide a competitive edge.

Like any other industry, decision makers in home building often change roles, move to another company, or retire at some point.  New people coming onboard often have “new” ideas.  Sometimes the ideas are truly innovative, but often they have already been explored.  Whether it be in new home marketing, construction, or sales, this is where institutional knowledge is beneficial.  Long term employees and adequate documentation prevent companies from spinning their wheels, keeping them on the road to progress.

Unlike fleeting trends, institutional knowledge represents the enduring wisdom that an organization has built. It includes documented processes, historical data, and the nuanced understanding of market dynamics that only comes with experience. Preserving and utilizing this knowledge ensures continuity and stability, even as external conditions change.

Resilience: The Human Element

Another unchanging element is the human capacity for resilience. As Bezos emphasized, the ability to endure and adapt is crucial. This resilience is not just about weathering storms but thriving amid them. It involves cultivating a mindset that embraces challenges, learns from failures, and remains flexible in the face of uncertainty.

Will anyone ever forget 2020?  Builders moved their offices home, stopped construction for a short while, retooled their product, then charged ahead constructing new homes as the housing market boomed!  The ability of home builders to quickly pivot in 2020, and subsequent years as housing needs rapidly change, is a shining example of resilience.    

Building a resilient organization means fostering a culture where employees are encouraged to innovate, take risks, and learn continuously. This adaptability allows an organization to pivot and respond effectively to new opportunities and threats, ensuring long-term success.

The Intersection of Technology and Human Insight

While technology continues to evolve, the intersection of advanced tools with human insight remains a constant driver of innovation. Technologies like artificial intelligence and machine learning can process vast amounts of data and generate actionable insights. However, the interpretation and application of these insights still rely heavily on human expertise and intuition.

Check out this article from Denim Marketing about “Buy Now” buttons in home building!

With the rapid advance of technologies, builders have been exploring the potential of selling homes online with the click of a button.  Unlike most other products, there are many hurdles to clear when it comes to buying/selling a home.  Securing funding, credit checks, title searches, home inspections, appraisals, additional credit checks, construction and loan delays, pages of documents to sign, and last-minute snafus all come into play making human expertise essential – at least for the foreseeable future.   

Organizations that successfully integrate technological advancements with institutional knowledge and human resilience create a powerful synergy. This combination enables them to navigate complexities, anticipate changes, and maintain a strategic advantage.

Practical Strategies for Leveraging Constants

1. Document and Share Knowledge:

   – Create robust systems for documenting processes, best practices, and lessons learned.

   – Encourage knowledge sharing across departments to foster a collaborative environment.

2. Invest in Employee Development:

   – Provide continuous learning opportunities to help employees adapt to new technologies and methodologies.

   – Cultivate a growth mindset that values resilience and innovation.

3. Balance Technology with Human Insight:

   – Leverage AI and data analytics to enhance decision-making processes.

   – Ensure that human expertise guides the interpretation and application of technological insights.

4. Foster a Culture of Adaptability:

   – Encourage experimentation and risk-taking within a supportive framework.

   – Recognize and reward resilience and innovative thinking.

The Future of Stability

As we look to the next decade, the challenge lies not just in predicting change but in identifying and leveraging the elements that will remain constant. By focusing on institutional knowledge, human resilience, and the balance between technology and human insight, organizations can build a foundation for enduring success.

While the specifics of the future may be uncertain, the principles that drive success remain steadfast. By understanding and harnessing these constants, organizations can navigate the complexities of change and emerge stronger, more resilient, and better prepared for whatever the future holds.

Written by Jim Sorgatz and Tabitha Warren

Know Your Homebuyer Audience

Jim Sorgatz · 05/31/2024 · Leave a Comment

Are you surprised by the new home construction trends in your own city?

Two homes, one much bigger than the other.
Guess which house is the newbie?!

Having been in the industry for nearly 30 years, it is not often that I am surprised by trends in new home construction. The goal is to sell to anyone who financially qualifies. And, in these times of elevated interest rates and home prices the buzz is all about affordability, which typically translates to smaller homes. So, I am shocked to see the newest homes being built in my “affordable” neighborhood are 50%+ larger and significantly more expensive than my home that was built in the fall of 2022. The families shopping for homes right now are, apparently, looking for space, and have the means to afford a bigger house. And I guess that makes sense. Although there genuine efforts by cities and builders to create affordable housing, with a median price of $430,000 nationally per realtor.com, there really aren’t many homes that are affordable right now for first-time homebuyers. This hammers home the importance of knowing your core audience, building for them, and marketing to them appropriately.

There are many builders who do this well and adapt to the changing environment. One example is Arizona based Meritage Homes whose mission today is, “To design and build homes that are innovative, built with care and superior craftsmanship, which deliver enduring value.” Contrast that with their mission a couple years back, “To build move-in-ready affordable homes for entry-level and first move-up buyers,” and you can see the evolution to better reflect the current new home market.

How can you be sure you are targeting the right audience? Begin with a review of your overall marketing strategy. Do your website, sales offices, and print marketing appeal to the potential buyers you are attempting to attract? Although first-time and luxury home buyers are both seeking out their dream homes, the marketing for these two distinct groups looks very different. This is where consultation with marketing experts like Denim Marketing, Blue Tangerine, Adlanta Creative, and Bokka Group to name a few, can be highly beneficial.      

Next, review your digital marketing tools, and upgrade them if necessary. If you are still using static floorplans and stick renderings, think again. Interactive floor plans, renderings, virtual tours, animations, and visualizers all play an integral role in engaging homebuyers and selling homes.

Interactive Floor Plans (IFPs) have universal appeal, and every builder website should feature them. Buyers of all demographics love to select structural options and customize their living spaces with the interactive furniture planner. 

Interactive floor plan with furniture.
Outhouse’s new colorized Interactive Floor Plan

Quality renderings are essential for all builders as well. Black and white stick drawings are never a good option, even for the simplest of homes. Standard 3D (Outhouse Bronze and Silver) renderings are perfectly acceptable for homes at lower price points. For move-up and luxury homes, you will want to implement 3D photoreal renderings (Outhouse Gold). Luxury and custom builders may want to opt for Platinum renderings that can be further enhanced and customized.

Should your budget for digital marketing tools be a bit larger, investing in animations and virtual tours pays off in two significant ways. First, they enable homebuyers to digitally explore your homes from anywhere. Second, both are available at a fraction of the cost of constructing a model home. Your target buyer should be the top consideration when choosing which format to offer. Younger buyers prefer user-controlled virtual tours. Buyers over 50 typically gravitate towards video format animations.

Visualizer showing a before and after kitchen
Visualizer’s allow home buyers to customize interiors and exteriors

Another online tool appealing to home buyers at all price points is the Visualizer. With both interior and exterior versions available, buyers can mix and match colors and finishes to achieve the desired look and feel. The visualization process is so much easier than making selections for an entire house based on one-inch paint chips and tiny floor, counter, and cabinet samples. It also removes some of the pressure and stress from the design center visit.

Here are a couple more ideas to help you connect with your appropriate audience:

Elevate your brand with distinguished print marketing. Consider the hotel industry when investing in print—the swankier the property, the more excellent the print collateral. The manager of the high-end hotel presents you with a “folio” at checkout, not simply hands or emails you a bill. Although print appeals greatly to buyers in the luxury home market, even younger homebuyers like to walk away from the sales center with a brochure featuring their preferred floor plan and elevations at a minimum. In today’s digital world, people still appreciate a tangible marketing piece when making one of their biggest life purchases. Why not present them with something sophisticated or fun, and memorable?         

Printed brochure showing families participating in various activities
A great print piece makes a lasting impression!

Today, the most progressive builders are transforming their websites with artificial intelligence (AI) to better understand and target their audience. Like that provided by openhouse.ai, AI offers home buyers a personalized shopping experience and predicts where your unique market is going with more accuracy.

So take some time during this evolving housing market to understand your homebuyer and determine if your current marketing strategy is meeting their needs. If not, consider working with online marketing experts to determine which digital and on-site tools will move the needle most with your target audience to increase your new home sales.   

Growing New Home Sales By Casting the Widest Net Possible

Jim Sorgatz · 05/12/2024 · Leave a Comment

Shortly after moving to Blaine Washington, a small city sitting right on the United States and Canadian border, my spouse suggested we head to the Night Market located in Richmond, a suburb of Vancouver. I happily went along knowing nothing about this event other than it ran from 7:00 PM to Midnight, and and there would be food vendors. I was hoping the food might be better than the the typical state fair, and I wondered if the market would look a bit like a renaissance fair with turkey legs and all. When we arrived I saw this!

Night market packed with people between two rows of food booths.
The Richmond Night Market

There are more than 600 food booths here, and 90%+ of them are Asian. A quick search on Google and I learned Richmond is home to 230,000 people, three quarters of whom are Asian Canadian. The food was amazing, and I’m ready to fight the crowds again this summer. Having never been to Asia, I finally had a taste of the infamous night markets that friends tell me offer some of the tastiest delights.

In the stretch of the Pacific Northwest between Vancouver and Seattle, there are significant populations of immigrants from around the globe. China, Japan, Korea, India, Mexico, Europe, Ukraine, Russia, and many more. In my neighborhood in Blaine which sits right on the border, we have residents from both Canada and the U.S. as many families lives take place in both. This is often due to marriage, jobs, or immigration status. Peace Arch state park which is an open space between the two countries was one of the only places along the border where families could meet during the pandemic. I love taking the pups there, and jokingly warn them not to say “Eh” when we are on the Canadian side.

What does all this have to do with home building? North America is a melting pot of immigrants and cultures. Unless you are Native American, most of our families traveled from other countries to get here. And as more immigrants arrive, put down roots, and start their own families, home builders may need to look a little differently at the design, sales, and marketing of new homes. Just as men and women, families, singles, and various generations seek out different amenities in new homes and neighborhoods, people from various cultures often have unique wants and needs as well. North America also has home builders founded by immigrants including Outhouse clients Couto Homes in Texas where the Couto family hails from Portugal, Trico Homes in Alberta founded by Wayne Chu who came to Canada from Hong Kong, and K. Hovnanian Homes whose founder is from Iraq. There are also builders owned by foreign entities like Woodside Homes (Sekisui House), and Stanley Martin Homes (Daiwa House USA).

What it all boils down to is, like the diversity within our industry, the pool of homebuyers is vast. Casting the widest net possible to reach buyers is essential for sales. And that means thinking outside the proverbial box, and diversifying our sales and marketing strategies.

To continue this conversation, On Tuesday, May 21, 2024 at 11:00 AM PST, Outhouse invites you to join us for a webinar featuring Magda Esola from Brookline Homes, Ingrid Prince from Shared Drive, and Safiyyah Siddiqui from DHS Realty. Coming from varied backgrounds they will share their thoughts and experiences on selling homes with diverse buying groups. If you miss the webinar, you will find the program posted on our YouTube Channel following. REGISTER TODAY!

From Income Tax Accounting to Web Design: Navigating Career Shifts and New Opportunities

Tabitha Warren · 04/23/2024 · Leave a Comment

Accounting Female to Video Editing Female Courtesy of Canva Pro

During the global pandemic, many of us found ourselves reevaluating our career paths, seeking new opportunities, and embracing change in unexpected ways. My journey from being an income tax accountant to venturing into the realms of web design and social media coordination is a testament to the transformative power of adaptation and seizing new avenues for growth.

As a former income tax accountant, I never imagined myself delving into the creative realms of web design and digital marketing. Honestly, web design was my husband’s area. However, the pandemic presented unforeseen challenges and opportunities that compelled me to explore alternative career paths. With the traditional job market feeling dangerous to an immunocompromised woman, I decided to leverage my skills in finance and analytical thinking to venture into the digital landscape.

One of the most rewarding aspects of this transition has been the opportunity to collaborate with small businesses and the people that run them, particularly in the realms of homebuilding and trail racing. These industries, often operating on tight budgets and with limited digital presence, were initially hesitant to entrust their online presence to a relatively inexperienced designer and marketer. However, through open communication, dedication, and a willingness to learn, we embarked on a journey of growth and success together. Three years later, we continue to work together and implement new technologies and data to strengthen their strategies.

Shendo Cat Racing Home Page

A reader might be thinking, “Homebuilding and trail racing? What do these two markets have in common? How did this woman end up working in two markets that are so completely different?” The truth is twofold. First, I was a little bit lucky. The first project, the home builder marketer, fell in my lap through social connections. The second project, the trail race event coordinator, came by word of mouth after an employee from the home builder marketing company admired what I was doing and recommended me to a friend. But second, the heart of the businesses was the same. Both businesses want to help customers live happier, healthier lives. To achieve this, they needed to generate leads. They need to get their service offerings seen online.

Small and medium-sized homebuilders, in particular, stand to benefit immensely from embracing digital transformation and investing in a robust online presence. A well-designed website serves as the virtual storefront, offering a platform to showcase past projects, highlight expertise, and engage potential clients. Moreover, leveraging analytics and SEO practices can significantly enhance visibility and attract qualified leads, ultimately driving business growth and expansion.

Many people, new to web design and social media believe that having a digital presence will be cost prohibitive, but that isn’t true. The addition of a website and social media often pays for themselves. Especially, if you find a designer or coordinator that is the right fit for your company. Don’t be afraid to outsource to a designer or marketing firm that can help you grow.

According to a survey by Clutch, 46% of small businesses still do not have a website, representing a significant untapped market for digital growth.  Although many small builders have a website, some include little more than a logo, a couple of pictures, and contact info. By harnessing the power of web development and digital marketing, homebuilders can differentiate themselves in a competitive landscape, reach new audiences, and establish credibility in the industry.

Outhouse – The outsource Hub for Home Builders Home Page

In my experience, working closely with homebuilders and race coordinators to develop and optimize their websites has been immensely gratifying. By incorporating user-friendly design elements, compelling content, and strategic SEO tactics, we have witnessed tangible results, from increased website traffic to higher conversion rates. Moreover, the ability to track and analyze data enables us to refine our strategies continuously, ensuring maximum ROI.

As we navigate an ever-changing post-pandemic world, the importance of digital presence and online visibility cannot be overstated. Small companies that embrace innovation and adaptability stand poised to thrive in this evolving landscape. By partnering with skilled web developers and digital marketers, small businesses can harness the full potential of the digital realm, driving growth, and success in the years to come.

My journey from income tax accounting to web design symbolizes embracing change, adaptation, and accepting new opportunities. By collaborating with small businesses, I have not only found success but also forged meaningful partnerships built on trust, creativity, and mutual growth. As I look to the future, the potential for innovation and transformation in the digital sphere is limitless, offering boundless opportunities for those willing to seize them.

Tabitha Warren was an Income Tax Accountant for 15+ years.  In the first months of the pandemic, she took a chance and re-careered to freelance in Marketing.  She currently, and very happily, works with video and photo editing, social media marketing, website building, and now blog writing.

Tackling the Home Building Labor Shortage

Jim Sorgatz · 04/14/2024 · Leave a Comment

Two Innovative Organizations Making Strides In Workforce Development

One of the greatest challenges facing the home building industry in recent years is a labor shortage. With more and more kids going to college, and the tightening of work visa programs for immigrants, recruiting skilled workers has been a full-time job for many home builders and trade contractors. But the tides may be turning. A recent article in the Wall Street Journal, “How Gen Z Is Becoming the Toolbelt Generation,” observes that more young workers are going into trades. A few reasons for this are disenchantment with college, rising pay, and new technologies making careers in building much more exciting.

Home builders are also making strides in workforce development. I’d like to focus on a couple of innovative programs that are demonstrating success in this arena.

Jim Sorgatz, Outhouse VP Marketing holding The House That She Built book, flanked by Natalie Miles, owner of Natalie Miles Design, and Kristi Allen, owner of Woodcastle Homes
Natalie Miles, Owner – Natalie Miles Design, and Kristi Allen, Owner – Woodcastle Homes, with Jim Sorgatz, Outhouse VP of Marketing at a PCBC Professional Women in Building Bruncheon celebrating the success of The House That She Built

She Built Foundation

First is the She Built Foundation, an organization whose mission is to inspire girls to become the next generation of builders. It all started with a little book called The House That She Built, written and illustrated by Mollie Elkman and Georgia Castellano of Group Two. Published in 2021, this book has captivated thousands, inspiring a mostly women-powered movement, bringing the book and accompanying activity book to schools, libraries, and Girl Scout troops across the U.S. To make an even greater impact, the She Built Foundation was introduced to attendees at the 2024 International Builders Show. Did you know that 41% of the U.S. construction workforce is retiring by 2031? The need for construction professionals is great. Women currently only make up 11% of our industry. This organization serves a critical role in educating young girls (and boys) on the benefits of a career in building.

Closeup of three students at the Home Building Academy working with electrical parts
Students at the Home Building Academy learning electrical installation skills

Home Building Academy

A little lesser known is the Home Building Academy located in Phoenix, Arizona. This initiative was launched in 2023, by Home Builders Care, the charitable arm of the Home Builders Association of Central Arizona (HBACA). For students in this 9-week construction training program, tuition is fully paid, and they leave with certifications in carpentry and electrical. In the first four weeks of the program, students learn the basics of construction including:

  • Reading a tape measure
  • Understanding construction documents
  • How to build, level, plumb, and square
  • Using hand and power tools
  • OSHA 10 safe working practices

Following the classroom introduction, students move to hands-on training in carpentry or electrical. Check out the informative video on the Academy website to learn more.

Students at the Home Building Academy practicing construction and electrical skills, against a backdrop of wood framing.
Students at the Home Building Academy practicing construction and electrical skills

Support for programs like this is crucial. Ed Brady, CEO of the Home Builders Institute, tells us we need to replace 2.1 million jobs in the next few years. We have a 2-3 generation shortage of workers, and many longtime building professionals are aging out.

One way you can support the Home Building Academy is by drinking wine and craft beers, and eating some delicious food! Coming up on Saturday, May 11, 2024, is the return of Builders Uncorked, an event I helped launch during my tenure at the HBACA. This fun evening features stations with a unique selection of wines from around the globe. All funds raised go to train the next generation of home builders.

Congratulations to HBACA CEO Jackson Moll on the success of the Home Building Academy. And cheers to Lisa Rugloski, Stratton Hickcox, and the rest of the HBACA team who are leading the charge to raise funds through the Builders Uncorked event. With Phoenix Metro being one of the fastest continually growing areas in the country, the Home Builder Academy’s role in training workers for the future is vital to the home building industry.

Optimizing the Design-Market-Sell Continuum: Tips for Home Builders – Part 2

Jim Sorgatz · 03/16/2024 · Leave a Comment

In the dynamic world of homebuilding, a term that often echoes through the corridors of innovation is “value engineering.” Investopedia defines it as a strategic method aimed at delivering essential project functions at the minimum possible cost. This approach champions swapping out materials and methods for more cost-effective alternatives while maintaining the integrity of functionality—and, we’d argue, quality, too.

At Outhouse, this principle is at the heart of our Design-Market-Sell methodology. Our suite of services—from drafting to visual aids and digital innovations to print solutions—caters to builders across the spectrum. Yet production home builders crafting anywhere from 30 to 3,000 homes annually, stand to gain the most from our holistic approach. By integrating our seasoned Computer-Aided Design (CAD) expertise, builders can forego the hefty expense of maintaining an in-house drafting team. As our CAD wizards work their magic, our graphics and rendering teams get cracking on interactive floor plans, site maps, virtual tours, and much more, paving the way for a seamless transition to print media and sales office displays. This cohesive strategy not only accelerates your market entry but does so with significant cost efficiency. And therein lies the secret to mastering the Design-Market-Sell continuum.

In the first chapter of this series, we unpacked the foundational tools every builder needs to design, market, and sell new homes. Now, let’s dive into the digital realm that captivates homebuyers and enriches their purchasing journey.

Crafting Emotional Connections: The Power of Interactive Floor Plans and Site Maps

Outhouse has been at the forefront of Interactive Floor Plans (IFPs) and Interactive Site Maps (ISMs) for over two decades, boasting a portfolio that’s as robust as it is innovative. Optimized for mobile use, these tools work like a dream on any device, aligning perfectly with the preferences of over 70% of today’s homebuyers.

Headshot of Outhouse VP of National Accounts Erin Kearney against a wood plank backdrop with the words, "Helpful Tips - Visualizers"
Erin Kearney, VP of National Accounts

Erin Kearney, our VP of National Accounts, emphasizes the importance of understanding buyer needs and adopting a personalized sales narrative. The ability to swiftly capture and analyze consumer preferences sets a builder apart in a market brimming with competition. IFPs and ISMs are more than mere marketing gimmicks; they are bridges to potential buyers’ hearts and minds, allowing them to visualize and tailor their future homes. This emotional engagement is akin to the bond formed during a car’s test drive, transforming a potential purchase of “your house” into “my home.”

Moreover, ISMs offer a comprehensive view of available lots, linking directly to elevations, IFPs, virtual tours, and more, thus streamlining the journey from lot selection to home customization.

Marrying market insights with interactive tools is critical to truly excel in sales. These technologies elevate customer interaction and deepen the emotional bond with their future homes, positioning builders as pioneers in their field.

Sketch of Marilyn Monroe against a wood plank backdrop with the words, "Helpful Tips - Interactive"

Maximizing Engagement with IFPs and ISMs

Success with IFPs and ISMs hinges on precise construction documents and strategic website placement. Marcy Smith, our incredibly talented but media-averse Graphic Department Production Manager, shares invaluable tips for optimizing these tools:

  • Ensure clarity and accuracy in your CAD files before engaging with a digital tools provider. Autodesk offers a free ‘DWG TrueView’ for this purpose.
  • Incorporate a PDF version of your CAD files for ease of reference.
  • For IFP projects, detailed CAD files minimize back-and-forth, saving time and resources.
  • Clearly delineate desired lots for ISMs, especially in master-planned communities, to avoid unnecessary costs.
  • The placement of these tools on the website is crucial; they should be prominently displayed for easy access by potential buyers, enhancing engagement and site retention.
Headshot of Outhouse partner Stuart Platt against a wood plank backdrop with the words, "Helpful Tips - Visualizers"
Outhouse partner Stuart Platt

Virtual Reality: The Frontier of Digital Engagement

Virtual Reality (VR) stands as the latest marvel in digital homebuilding tools, offering virtual tours, animations, and visualizers that transport the model home experience to buyers worldwide. Stuart Platt, an Outhouse partner, advises:

  • For interior VR projects, consider selecting from Outhouse’s extensive library of interior designs to save on costs, unless custom designs are necessary.
  • Utilize color and material visualizers to give buyers a comprehensive view of their customization options, though it’s wise to limit exterior color schemes to maintain community aesthetics.

As a quick VR refresher: Virtual Tours are user-controlled tours – buyers click from room to room. Animations are essentially a video tour. And, Visualizers are customization tools that allow buyers to select options, colors, and finishes whether it be interior cabinets and countertops, or exterior roofing, stone, and siding.

In Summary

The key to optimizing the design-market-sell continuum is to work with a sole provider like Outhouse – the outsource hub for home builders. Whether launching a new community or seeking innovative cost-saving strategies, Outhouse is here to guide you through optimizing your design, market, and sell process. Reach out today to explore how we can transform your homebuilding journey.

Optimizing the Design-Market-Sell Continuum – Tips for Home Builders – Part 1

Jim Sorgatz · 02/25/2024 · Leave a Comment

As the 2024 NAHB International Builders Show gears up to roll out the red carpet this week, it’s the perfect backdrop for a little fireside chat on elevating your home building game. With the industry’s brightest minds converging in one spot, buzzing with the latest trends and innovations, we at Outhouse are seizing the moment to sprinkle some of our own seasoned advice into the mix. Let’s dive into the art of perfecting the design-market-sell trifecta, shall we? 

With so much information, this post is being broken into two parts. In Part 1 we cover CAD, Rendering, and Print Marketing – the essentials every builder must have. These are what we would call the more physical items, the ones used for design review, neighborhood presentations, in your design centers, and for the construction of your homes. In Part 2 we will discuss website tools. Although renderings fall into both categories, our second post focuses on digital tools that are more interactive. 

Part 1: The Essentials – CAD, Rendering, and Print Marketing 

In the realm of home building, there are a few non-negotiables: CAD, rendering, and print marketing. These are the bread and butter, the tools that transform a blueprint dream into a sticks-and-bricks reality.

VP of Operations Darin Keezer with CAD tips
Darin Keezer, VP of Operations

CAD (COMPUTER AIDED DESIGN) 

Imagine having a magic wand that ensures your construction documents are flawless, a foundation as solid as the homes you build. That’s what good construction documents do for you. Here at Outhouse, under the guidance of our VP of Operations, Darin Keezer and his cadre of seasoned pros with over 30 years of experience working exclusively with production home builders, we offer CAD services that are a cut above. Here’s why: 

  • Uniformity for the Field Crew: Our approach ensures that regardless of the designer, the plans maintain a consistent look and feel, making life easier (and error-free) for those on the ground. 
  • You’re the Boss: The files? They’re yours. Whenever you want them, wherever you need them sent, consider it done. 
  • No Nickel-and-Diming: We’re all about transparency. No per-lot-use or other hidden fees, just straightforward billing for the time spent on your plans. 
  • Compatibility is Key: Our 2D plans play well with others, making them a breeze to integrate with additional Outhouse services or other consultants. 

While the CAD magic happens, why not simultaneously kickstart your marketing with some stunning renderings, virtual tours, visualizers, interactive floor plans, interactive site plans, and print collateral? It’s all about multitasking. 

Outhouse partner Stuart Platt

RENDERINGS – A WEBSITE STAPLE

A well-crafted rendering can speak volumes, turning the intangible into something almost touchable. In today’s market, where digital home tours are gaining ground, the allure of a beautifully rendered image remains undiminished. While virtual tours and visualizers are becoming more mainstream, renderings are still the essential source of product visualization. Colored renderings should be a staple for every home builder website. Black/white stick drawings are a huge turnoff. For as little as $195, Outhouse can create a very nice 2D rendering. For a bit more, most builders opt for 3D photorealistic renderings, as they provide a far superior picture of a home. With realistic landscaping and the ability to include special lighting like dusk shots, the renderings are often more appealing than a photo of a newly constructed home, which is frequently on a dirt lot with a couple of “twigs” for trees. Today’s home buyers expect the essential marketing tools, and renderings fall into this category.  Here’s how we make your projects pop: 

  • From Meh to Marvelous: Ditch the bland for the grand with colored renderings that capture the imagination of your buyers. 
  • The Devil’s in the Details: Outhouse partner, Stuart Platt, swears by the golden rule: the more accurate your CAD, the more stunning the rendering. It’s that simple. 
Outhouse Partner Bill Gelbaugh with print media tips
Outhouse partner Bill Gelbaugh

PRINT MARKETING – YOUR PROJECT IN THE SPOTLIGHT 

In an era where digital is king, print marketing retains its crown for creating tangible connections. With an onsite print department dedicated to print media for production home builders, here at Outhouse, LLC, we understand the importance of every stage of production home building printing and the vital steps to making your project a success. This includes on-time delivery to your sales centers. Bill Gelbaugh, our print guru, knows the ins and outs of making your projects shine on paper. Here’s his blueprint for success: 

  • Plan with Precision: Like laying a foundation, choosing the right quantity, size, and type of print material sets the stage for everything that follows. 
  • Choose Wisely: Not all printers are created equal. Opt for one that knows the ins and outs of the home building industry. 
  • Attention to Detail: A single typo can throw a wrench in the works. Proofread like your project depends on it (because it does). 
  • Clear as Day: When it comes to special requests or concerns, communication is key. The right printer will make your vision a reality. 

That is our humble advice to ensure your print media materials turn out just as you envisioned and on budget. Remember, at Outhouse, LLC, we have more than 25 years of experience in specialized homebuilder printing. 

MEET US AT IBS! 

And there you have it, folks. A sneak peek into the alchemy of blending design, marketing, and sales into a seamless continuum. But wait, there’s more! Swing by IBS this week for a cup of joe on us at Sales Central in the West Hall, Room 311. Outhouse and our friends at Blue Gypsy Inc. can’t wait to meet you. 

Stay tuned for Part 2, where we’ll dive into the digital deep end with website tools that make your projects not just seen, but experienced. Until then, happy building! 

What a Move to Small Town America Taught Me About the Marketing Potential of Small Volume Builders

Jim Sorgatz · 01/27/2024 · Leave a Comment

a caboose in snow hosing the Railway Cafe
Railway Cafe. One of the first places you see when you enter downtown Blaine.

When my spouse and I decided to leave the hustle and bustle of Phoenix, Arizona and head to the Pacific Northwest, we were pretty clueless about where exactly we wanted to settle down. It was a couple of our long-time friends who suggested we check out Bellingham, WA, a city of around 100,000 people that I knew absolutely nothing about. This city, tucked away in the northwestern corner of Washington State, is primarily known for its vibrant brewery scene and its closeness to Vancouver, BC. I found the idea intriguing, especially since our friends had also moved here from a big city and were loving every moment of it. My main concern was whether I’d miss the conveniences I’d gotten used to during my 45 years in a bustling metropolis.

Soon enough, I realized that Bellingham has a surprising cosmopolitan flair for a city of its size. This is partly due to its proximity to Canada and the presence of Western Washington University, both of which add a certain liveliness to the place. Bellingham has quite a lot going for it, including a multiplex movie theater, Costco, Target, Trader Joe’s, Whole Foods, Home Depot, Lowe’s, Macy’s, Dick’s Sporting Goods, a decent dining scene, and an impressive farmers market. This makes it feel much bigger than many cities of similar size. The only thing missing from Phoenix is Sprouts! The stunning ocean views and the abundance of nature sealed the deal. Or so I thought!

two small dogs, one tan and one white in front of a Canadian obelisk sign
My pups walking across the US/Canadian border in Peace Arch State Park.

As fate would have it, we ultimately fell head over heels for Blaine, a cozy town of just 6,000 people located a mere 18 miles further north, right on the Canadian border; and that is where we settled. Was it a culture shock? Absolutely, but when you’re used to driving in Phoenix, a 20-minute commute to the “big city” is a walk in the park. We chose this area because of its breathtaking surroundings and a home in a neighborhood that stole our hearts. Blaine is nestled around Drayton Harbor and is adjacent to Birch Bay, both of which are absolutely unique. Every time I make the drive between the two, I can’t help but appreciate how fortunate we are to live in this picturesque seaside community.

a loaf of chive dill pickle sourdough bread
Anna’s Sourdough Bread which comes in some interesting flavors!

Despite not having all the amenities of a big city, Blaine has its own charm that makes it an amazing place to live. We’ve got L & L Bakery with some of the most scrumptious cakes and macaroons you’ll ever taste, Anna’s Bread that comes in the most unusual flavors (Dill Pickle or Taco Tuesday anyone?), and The Vault Wine Bar with a wine list that rivals most big-city fine-dining establishments. There’s even a trendy speakeasy that recently opened in the lower level of the 1890 Taphouse. The Semiahmoo Resort is located on a picturesque spit reaching out into the bay. And then there’s the Railway Cafe, housed inside a caboose, which is one of the cutest and most meticulously designed spots I’ve ever seen. Adding to Blaine’s uniqueness is Peace Arch State Park, the only park in the country where you can stroll freely between two countries, Canada and the USA. And remember, we’re just a short 20-minute drive away from all those big-city conveniences in Bellingham, and 30 minutes to Vancouver B.C.

a walkway of paves in front of boats in a harbor
Blaine Harbor.

Now, you might be wondering, what does all of this have to do with home building? Well, the lesson here is that you can be a small builder and still pack a punch. For starters, smaller builders often have more control over the quality of their homes. The biggest challenge I see for both small and some larger builders is in the online sales and marketing department. It mainly boils down to a lack of staff and the misconception that having a comprehensive digital marketing strategy is prohibitively expensive. This is where it really pays to seek help from the experts.

Did you know that for as little as $2,700, plus subscription fees, you can have a top-notch digital marketing firm like Blue Tangerine design and manage a professional, high-performing website for you? It’s a website that seamlessly integrates Search Engine Optimization (SEO) tools and comes with ongoing support. Since your website is frequently the first point of contact for potential buyers, investing in one that’s done right and generates leads is crucial. As Greg Bray, President of Blue Tangerine, puts it, “A website visitor’s first goal is to eliminate you! A cluttered website with too much information and a lack of focus can easily turn them away.” Never underestimate the power of your website when it comes to selling new homes.

bar with a rack of bottles wall in front of a wall of windows
Packers Bar at the Semiahmoo Resort.

While you’re upgrading your website, don’t forget to incorporate digital marketing tools like interactive floor plans, site maps, 3D photorealistic renderings, virtual tours, and visualizers. These are engagement tools that bigger builders already have on their websites. The good news is that these assets don’t have to break the bank. Interactive floor plans from Outhouse, LLC, the most robust in the industry, start at just $285 per plan. Virtual tours of pre-built homes kick off at $2,800. Compare that to the cost of constructing a physical model, and virtual tours and visualizers become a no-brainer.

In today’s digital age, with homebuyers doing most of their research online, another tool that larger builders use is AI chatbots, such as those provided by AtasRTX, or human-powered live chat services from providers like CommVersion. You don’t necessarily need to hire additional sales personnel to answer homebuyer questions around the clock. As more and more buyers turn to the internet to purchase homes, having an exceptional Online Sales Counselor (OSC) is crucial. To ensure success, you might want to consider training from a consultant like Blue Gypsy, Inc., or outsourcing the role of OSC entirely to a provider like Shared Drive.

old stone bridge over a stream
Whatcom Falls Bridge in Bellingham.

The bottom line is this: being a smaller builder with a limited budget doesn’t mean you have to settle for an inferior online marketing program. If you prioritize digital marketing and invest a bit upfront, you’ll likely recoup the costs with the sale of just one or two homes. With the rapid advancements in artificial intelligence, it’s essential to bring your website and online marketing tools into the digital age if you want to thrive in the world of new home sales.

horse pulling carriage down street in a small town
Carriage rides at Blain’s downtown holiday celebration.

From Clicks to Community: Mastering Visitor Engagement Using Your Home Site Blog

Tabitha Warren · 01/08/2024 · Leave a Comment

Classic Home Builder Website, theoretical banner for dream homes

Alright, buckle up because we’re diving into the wild world of website success! Hey, you’ve decked out your website with new site maps and floor plans. That’s step one. You’re off to a great start!

You’re imagining the floodgates of customers, right? Well, hold on to your blueprint! It’s a bit more intricate than that.

First off, these shiny interactive floor plans (IFPs) and interactive site maps (ISPs) are stellar, no doubt. They’re like the red-carpet welcoming buyers, but they won’t drive the traffic there.

Enter SEO, the wizardry behind getting eyeballs on your site. Sure, it’s a complex dance with algorithms, but here’s a nifty trick—blogging. Yes, yes, you might be rolling your eyes at the thought of writing, but bear with us!

Think about it. You’ve got these incredible interactive tools showcasing house layouts, upgrades, and the whole spiel. But why stop there? Your site maps aren’t just about the house, they’re your gateway to the neighborhood. Nearby eateries, local schools, hangouts—all the soul of community life.

That’s where blogs become your ace in the sleeve! Write about the hidden gems around your communities. Neighborhood secrets, the best tacos in town, or where to grab the perfect latte on a Sunday morning. Take screen shots of your ISPs to show homebuyers what is in the area, helping them feel like they are already living there and how to plan a perfect day out. It’s not just about homes; it’s about crafting a lifestyle!1

So, next time you grumble about blogging, remember you’re not just selling houses; you’re curating experiences. Give it a whirl. Who knows, your blog might just be the key to unlocking a new world of buyers!2


Now, about the magic of blogs—they aren’t just there for show. Businesses that blog rake in more traffic. It’s a magnet for potential buyers scouring the web for their dream home. Plus, it gives your website some serious SEO brownie points.2

The thing is your website isn’t merely a digital property catalogue. It’s an immersive experience—a sneak peek into a potential life. Every blog post isn’t just a blurb; it’s an invitation, a snippet of the world they could be stepping into.3

See, the key isn’t just in flashing your interactive tools; it’s in telling a compelling story. So, the next time you sigh about blogging, think about the universe you’re creating for your buyers—one engaging post at a time.4

Get tapping those keys; your buyers might just be scrolling, waiting to discover their new home sweet home!

Remember, it’s not just about selling houses; it’s about selling a lifestyle. Cheers to blogging beyond the blueprints!

Tabitha Warren was an Income Tax Accountant for 15+ years.  In the first months of the pandemic, she took a chance and re-careered to freelance in Marketing.  She currently, and very happily, works with video and photo editing, social media marketing, and now blog writing.

  1. (Source: Moz – SEO Basics)
  2. (Source: HubSpot – The Benefits of Business Blogging)
  3. (Source: Forbes – Blogging for Business)
  4. (Source: WordStream – 55 Blogging Statistics and Facts)

Outhouse – The Outsource Hub for Home Builders

Jim Sorgatz · 12/16/2023 · Leave a Comment

People often wonder about our quirky name. Well, we’ve got a secret to share. We take great pride in and are passionate about what we do, but we also know how to have a bit of fun. At Outhouse, we’ve embraced the tech industry’s laid-back culture, complete with remote work perks that give our team extra family time, thanks to a commute-free life.

But Here’s the Twist in Our Tale!

Outhouse, LLC is on a mission to redefine how the world of home building operates. We’re not just another company; we’re a dynamic fusion of three visionaries: Architectural Solutions, Inc., Nexus Multimedia, and Centeon Corporation. In the year 2000, we joined forces, driven by a common vision – to revolutionize the way home builders design, visualize, construct, and sell homes through a cutting-edge, integrated, all-encompassing platform.

Our compass? A set of core values that guide our every move – trust, culture, vision, value, and stewardship. Our brand promise is simple: consistently deliver the right product, provide exceptional customer service, and set the gold standard for production excellence.

Now, with integration and values in mind, our partners decided to embrace the Outhouse moniker, signifying that we’re your go-to “out” source for all things home building. Our tagline? “If you don’t do it in-house, bring it to Outhouse.” Many builders miss the “complete outsource” part, but the savvy ones know the real magic starts with Computer Aided Design (CAD) – the cornerstone of a streamlined, error-free process.

Lay a Solid Foundation with Outhouse CAD

With over a quarter-century of experience and plans drafted for countless homes across the nation, Outhouse knows home building like no other. Beyond expertly drawn plans, our construction documents provide the bedrock for crafting precise sales materials and dynamic marketing assets. What’s more? We seamlessly synchronize any changes you make across all our construction, digital, and physical onsite platforms. Our exclusive process minimizes hiccups and maximizes your profits.

Craft Digital Marketing and Onsite Sales Tools Hand in Hand with CAD

Here’s where the full-service brilliance comes into play. Builders who draft plans in-house typically don’t dive into digital marketing tools like interactive floor plans, renderings, virtual tours, visualizers, or animations until construction docs are done. But not when you partner with Outhouse for CAD. We kickstart your marketing assets well before CAD completion, giving you a head start on the competition. We design and produce your marketing essentials for your sales center in tandem.

Minimize Mistakes, Maximize Gains

Who doesn’t love saving money? Your dedicated Outhouse Account Manager takes the reins for all your projects – from CAD to digital tools to printed materials. This means that whenever there’s a change (imagine moving a wall), they execute it across all platforms. Meanwhile, builders using multiple providers must juggle each one for changes. By embracing Outhouse’s comprehensive suite of integrated services, you can leave the details to us, saving time, money, and adding extra padding to your bottom line.

If You Don’t Do It In-House, Bring It to Outhouse!

In a nutshell, Outhouse isn’t just a whimsical name. It’s a testament to our vision of being your one-stop-shop for construction docs and cutting-edge sales and marketing tools for home builders.

Year-End Takeaways for the Home Building Industry

Tabitha Warren · 12/04/2023 · Leave a Comment

As we approach the end of another eventful year in the home building industry, it’s the perfect time to reflect on the key lessons and takeaways that can guide us into a promising future. Despite the challenges and uncertainties, there’s much to learn from the experiences of the past 12 months. Here are some crucial year-end takeaways for the home building industry:

  1. Adaptability Is Key: The year 2023 highlighted the importance of adaptability. Home builders who quickly adjusted their strategies in response to changing market conditions were better positioned for success. Flexibility and the ability to pivot in the face of challenges have become valuable assets.
  2. Digital Dominance Continues: The digital transformation in the home building industry is no longer a trend; it’s a necessity. With homebuyers relying on online research and interactive tools like never before, having a robust online presence, including virtual tours and interactive floor plans, is essential. There is some good news here: the costs of these digital technologies are dropping. This is an excellent opportunity for smaller homebuilders seeking a competitive advantage. Builders who want to stay ahead of the curve in 2024 should consider implementing digital assets they may have believed to be out of reach. Pricing has become much more competitive in recent years. Putting some digital tools in place could mean the difference between staying in the game and being unable to remain competitive.
  3. Supply Chain Management: The global supply chain disruptions served as a reminder of the significance of efficient supply chain management. Home builders should build resilient supply chains to prevent delays and maintain construction timelines. Resilience is essential in every part of the supply chain, from labor to subcontractors to materials and technology. 1
  4. Sustainability Matters: The demand for sustainable and energy-efficient homes is rising. Incorporating green building practices appeals to eco-conscious buyers and helps reduce long-term operating costs. The home building industry is waking up to the importance of green building. Even NAHB and IBS are getting involved by funding a Green Building Scholarship. Please find out more by visiting their website: https://www.nahb.org/advocacy/industry-issues/sustainability-and-green-building/sgb-scholarship-for-ibs
  5. Quality Over Quantity: Prioritizing quality over quantity is becoming the mantra of successful homebuilders. Delivering superior craftsmanship and focusing on customer satisfaction can lead to lasting success in the industry. For an interesting read about improving housing in America, check out what the Joint Center for Housing Studies of Harvard University found about the impact of COVID-19 on our current market. They have some interesting statistics on home repair ($420 billion spent in 2020), DIY vs professional, and the demand for quality housing. https://www.jchs.harvard.edu/improving-americas-housing-2021
  6. Teamwork and Talent: The importance of a skilled and motivated workforce cannot be overstated. Investing in employee training and well-being can improve productivity, retention, and overall company success. Continuing education for your Online Sales Counselors and Marketing team is imperative. The digital landscape is ever changing. Marketers need help to stay current. Summits and conferences can pay 100-fold. Online Sales Counselors are only as good as their sales experience and education. Help them by ensuring they have all the tools in their toolbox.
  7. Customer-Centric Approach: Home builders who put the customer at the center of their operations tend to thrive. Excellent customer service and transparent communication go a long way in building trust and loyalty. More and more builders are discussing that a customer-centric approach might involve having transparent online pricing. Just listen to what Reilly LePage of Logel Homes had to say on The Home Builder Digital Marketing Podcast: https://www.buildermarketingpodcast.com/episodes/190-elevating-the-online-home-buying-process-reilly-lepage Builder Online thought this was such an important topic that they featured the podcast this month on their Builder 100.
  8. Risk Management: With uncertainties in the market, effective risk management strategies are crucial. Planning for potential disruptions and having backup plans can mitigate unexpected challenges. Conducting market analysis before starting a project, having a robust financial reserve, and securing contracts with backup suppliers are just a few ways to mitigate risk.
  9. Local Market Insight: Understanding the unique dynamics of local markets is essential. Tailoring strategies to meet each community’s specific needs and preferences can make a significant difference. Home builders can always hire an independent market research team. If that is outside the budget, local home builders associations, real estate associations, and chambers of commerce often publish market reports, housing data, and economic indicators for specific regions. Additionally, the U.S. Census Bureau, local planning departments, and housing authorities publish data providing demographic information, building permits, and economic data. If all else fails, there are the good old real estate platforms Zillow, Realtor.com, and Redfin to peruse for statistics, pricing trends, and property listings.
  10. Continual Learning: The home building industry is constantly evolving. Those who commit to ongoing learning and staying updated on industry trends and regulations will remain ahead of the competition. Educational events like the National Association of Home Builders International Builders Show (IBS) and The Home Builder Digital Marketing Summit are key. Summits and Conferences help builders keep up with the ever-evolving industry. Monthly learning like that provided in Builder Town Hall by Meredith Communications is also a great way to keep your ear out.

As we bid farewell to this year, let’s carry these valuable takeaways into the future. The home building industry’s resilience and adaptability have been on full display. With the right strategies in place, the opportunities for growth and success in the coming year are boundless. Cheers to a promising and prosperous future in the world of home building!

Tabitha Warren was an Income Tax Accountant for 15+ years.  In the first months of the pandemic, she took a chance and re-careered to freelance in Marketing.  She currently, and very happily, works with video and photo editing, social media marketing, and now blog writing.

  1. https://buildertrend.com/blog/construction-supply-chain/

Building a House in Arizona: Expert Guidance From Local Builders | Redfin

Tabitha Warren · 11/20/2023 · Leave a Comment

Outside view of white home with palm trees

Redfin is featuring Outhouse in an article, and we encourage you to check it out. Although we provide computer-aided design (CAD) and interactive marketing tools to builders nationwide, we are pleased to be included in an article about home building in our home state of Arizona.

Embarking on the journey of building your dream home in the Grand Canyon State of Arizona is an exciting adventure filled with unique considerations. From the vibrant energy of Phoenix’s city life to the tranquility of Flagstaff’s pine-scented forests, constructing a home here requires careful planning and consideration.

In this article, Redfin has gathered insights from seasoned Arizona builders to walk you through the essential steps, from understanding zoning laws to choosing the right materials for the Arizona climate. With practical advice and tips from start to finish, you’ll gain the confidence to manage your building project effectively and make informed decisions that bring your vision of an Arizona home to life.

Read the full article here: Building a House in Arizona: Expert Guidance From Local Builders | Redfin

Consider an Integrated Build/Market/Sell Process for Speed

Whether you live in Arizona or one of the other 49 states, when you are ready to design, build, and sell some new homes, it pays to consider a digital marketing provider like Outhouse, which offers in-house drafting services. Outhouse’s experienced CAD team works with some of the most successful production home builders across the nation on everything from master sets to redline revisions to plot plans. And, while your homes are being drawn, our production teams are simultaneously creating interactive floor plans, renderings, virtual tours, visualizers, print collateral, and more, helping you bring homes to market faster than the competition. Starting with Outhouse CAD as the foundation, integration is the key to streamlining the build/market/sell process.

As we head into the holiday season, Outhouse would like to thank all our clients and friends. We appreciate you and are grateful for the business you bring us throughout the year. Happy Thanksgiving!

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